Mark Jones

• Streamlined receiving processes by implementing efficient warehouse layouts and inventory management systems.
• Reduced product damage rates by enforcing proper handling procedures and conducting regular staff training.
• Optimized labor allocation through strategic scheduling, resulting in increased productivity and reduced overtime costs.
• Supervised a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.
• Oversee day-to-day operations within the assigned warehouse area, including shipping, receiving, selection, loading, and storage.
• Collaborate with cross-functional departments to ensure seamless distribution center operations and promptly resolve any issues.
• Schedule and assign work to warehouse associates, ensuring timely and efficient completion of tasks while maintaining high productivity, accuracy, excellent customer service, and a safe work environment. Strategically plan and schedule activities to control labor and supply costs.
• Coordinate scheduling of associates with warehouse leads, based on resources and volume.
• Ensure comprehensive training for associates, assisting with training on new processes and procedures.
• Lead pre-shift meetings, ensuring timely communication on various topics, including distribution procedures, safety, and HR programs.
• Manage the department, including staffing, training, performance management, and career development of associates, while developing and monitoring departmental goals.
• Assist with labor agreement administration as necessary.
• Maintain and monitor KPIs, ensuring health, safety, cleanliness, and security of the work environment. This includes:
• Ensuring compliance with distribution procedures and governmental regulations (e.g., safety, sanitation), and promoting safety and security awareness.
• Overseeing and ensuring cleanliness within the work environment. Ensuring proper maintenance of equipment and promptly reporting any issues.
• Addressing and reporting any work-related injuries and participating in investigations as required.
• Oversaw receiving operations, ensuring accuracy and efficiency in inventory management.
• Implemented process improvements, reducing errors in the receiving workflow by streamlining procedures.
• Led training sessions for new staff on safety protocols and warehouse best practices.
• Supervised shipping operations to ensure timely and accurate order fulfillment.
• Implemented process improvements that enhanced workflow efficiency within shipping department.
• Monitored inventory levels to maintain adequate supplies for shipping activities.
• Collaborated with cross-functional teams to resolve shipment discrepancies and delays.

• Oversaw receipt and inspection of incoming shipments, ensuring compliance with quality standards.
• Coordinated warehouse operations to optimize inventory management and minimize discrepancies.
• Trained and mentored new staff on receiving procedures and safety protocols.
• Implemented process improvements that enhanced workflow efficiency and reduced handling time.
• Managed stock organization to facilitate quick access to materials and supplies.
• Collaborated with suppliers to resolve discrepancies in orders and maintain strong relationships.
• Utilized inventory management software to track shipments and streamline reporting processes.
• Safeguarded warehouse operations by adhering to safety protocols and maintaining a clean working environment.
• Developed strong relationships with transportation companies, facilitating smooth coordination during inbound shipments arrivals.
• Contributed to cost-saving initiatives by negotiating favorable terms with carriers for inbound freight costs.
• Trained new staff members on receiving procedures, fostering a cohesive and efficient team dynamic.
• Enhanced warehouse efficiency by implementing streamlined receiving processes and procedures.
• Minimized losses due to theft or damage by implementing strict security measures throughout the receiving area.
• Improved storage organization by properly labeling items and allocating them to designated locations within the warehouse.
• Managed returns process efficiently, ensuring proper documentation and communication with vendors regarding product issues or damages.
• Collaborated with team members to unload deliveries, optimizing time management and workflow.
• Reduced discrepancies in inventory by conducting thorough inspections of incoming shipments.
• Liaised with purchasing department to confirm delivery schedules and manage potential supply chain disruptions proactively.

Operated warehouse equipment for efficient order selection and inventory management.

• Collaborated with team members to optimize picking processes and minimize errors.
• Conducted quality checks on products to ensure compliance with company standards.
• Maintained accurate records of selected orders using warehouse management systems.
• Trained new staff on safety protocols and operational procedures in a fast-paced environment.
• Implemented process improvements that increased order fulfillment speed and accuracy.
• Oversaw daily workflow, ensuring timely completion of order processing tasks.
• Mentored junior employees, fostering a culture of teamwork and continuous improvement in the warehouse operations.
• Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
• Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
• Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
• Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
• Minimized damaged items through careful handling of fragile products while selecting orders.
• Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
• Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
• Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
• Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
• Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
• Promoted a positive working atmosphere among colleagues through effective communication, open dialogue, and mutual respect for each other's roles within the team structure.