Mark Jones
Richmond,CA
Summary
Dynamic automotive sales professional with a proven track record at Honda, excelling in client engagement and needs assessments. Recognized for strong communication and a safety-first mindset, I consistently achieve sales goals while maintaining procedural compliance in fast-paced environments. Committed to delivering exceptional service and building lasting customer relationships.
Overview
9
9
years of professional experience
Work History
Client Advisor
Audi/Honda
San Rafael, California
02.2025 - Current
- Automotive Sales & Client Advisor, 01/2025 － Current Honda / Audi － Bay Area, CA • • • • • • • • • • • • • • Time-critical task execution Fast-paced environments Safety-first mindset Procedural compliance Safety-conscious Strong situational awareness Detail-oriented Calm under pressure Reliability Work ethic Flexible schedule Focused Conducted needs assessments to match customers with appropriate vehicle purchase or lease options Provided sales support during peak dealership traffic hours, enhancing customer experience. • • • Selected to support online, internet, and showroom client operations in a multitask role Evaluated used and lease-return vehicles for resale preparation Maintained accuracy, professionalism, and efficiency in a high-volume environmen
Family Service Counselor
Rolling Hills Memorial Park
Richmond, CA
05.2023 - 05.2024
- Supported families in high-stress situations, demonstrating professionalism, attention to detail, and empathy to ensure comfort and understanding
- Met pre-need sales performance goals while upholding procedural compliance to maintain service integrity
- Coordinated site logistics, ensuring compliance with safety standards and policies to facilitate smooth operations
In-Home Expert
AT&T
Pleasanton, CA
01.2022 - 05.2023
- Delivered white-glove service in dynamic environments, ensuring client satisfaction and safety
- Executed equipment setup and troubleshooting with precision, minimizing downtime
- Established trust through effective communication and reliable service
Community Sales Director
Xfinity Comcast
Concord, California
01.2017 - 12.2021
- Navigated deadline-driven, high-accountability environments to meet project goals.
- Coordinated multiple projects to ensure timely delivery and alignment with strategic objectives.
- Developed comprehensive digital marketing strategies to enhance brand visibility.
- Managed social media campaigns across multiple platforms to engage target audiences.
- Analyzed digital performance metrics to inform future marketing initiatives.
Education
Some College (No Degree) - Theology
Golden Gate Theological Seminary
Mill Valley, CASkills
- Client management
- Customer service
- Customer support
- Team-oriented
- Clear communication skills
- Relationship management
- Time-critical task execution
- Fast-paced environments
- Safety-first mindset
- Procedural compliance
- Safety-conscious
- Strong situational awareness
- Detail-oriented
- Calm under pressure
- Reliability
- Work ethic
- Flexible schedule
- Focused
Additional Professional Experience
Automotive Digital Strategist, Sales Executive, Account Executive, Bay Area, CA, Experience working in deadline-driven, high-accountability environments. Strong coordination, multitasking, and operational discipline.
Timeline
Client Advisor
Audi/Honda
02.2025 - Current
Family Service Counselor
Rolling Hills Memorial Park
05.2023 - 05.2024
In-Home Expert
AT&T
01.2022 - 05.2023
Community Sales Director
Xfinity Comcast
01.2017 - 12.2021
Some College (No Degree) - Theology
Golden Gate Theological Seminary