Mark Jones
Lansing,MI
Summary
Proactive employee with passion for workplace safety and solid background of superior performance in related roles. known for contributing to team objectives through hard work and collaboration.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Crew Leader
KXG
Lansing, Michigan
02.2025 - Current
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Trained new crew members on safety protocols and operational procedures.
- Managed multiple employees in various job tasks in three separate areas of the plant.
- Established and maintained professional working relationships with employees and host company staff.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
Warehouse lead/Roof Loader/Driver
QXO Beacon
Lansing, MI
08.2024 - 03.2026
- Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
- Coordinated team activities to maintain inventory accuracy and organization standards.
- Utilized forklift to load, unload and stock pallets of shingles, siding and other related materials within the warehouse.
- Inspected roofs for damage prior to loading shingles or other materials.
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Loaded and unloaded goods from truck using hand-trucks, pallet jacks and forklift depending on the situation.
- Managed time efficiently when making multiple stops along designated routes.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Crew Lead/Material Handler
Freight Handlers, Inc.
Lansing, MI
07.2014 - 06.2024
- Supervised daily operations and workflow of freight handling teams.
- Trained new crew members on safety protocols and operational procedures.
- Resolved conflicts among team members to maintain a positive work environment.
- Unloaded parcels from truck with care to avoid damage.
- Recognized top earner at FHI for numerous years.
- Maintained 2000+ case average unloaded per day.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Maintenance
McDonald's
Lansing, MI
04.2012 - 07.2012
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Maintained equipment.
Hand Selector
Meijer Warehouse
Lansing, MI
09.2009 - 05.2010
- Marked and labeled containers with accurate shipping information.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Education
High School Diploma -
J.W. Sexton High School
Lansing, MISome College (No Degree) -
Lansing Community College
Lansing, MISkills
- Team leadership
- Customer service
- Conflict resolution
- Workflow optimization
- Effective communication
- Customer relationship management
- 10 years of Warehouse experience
- Maintaining cleanliness
- 2 years forklift experience
- Strong math skills
Certification
- Crown WBTF -5
- Crown PE 4500
- Yale ESC030-040AD
- Forklift certified
- DOT medical card
- chauffeurs license
- Smith System Defensive driv
Timeline
Crew Leader
KXG
02.2025 - Current
Warehouse lead/Roof Loader/Driver
QXO Beacon
08.2024 - 03.2026
Crew Lead/Material Handler
Freight Handlers, Inc.
07.2014 - 06.2024
Maintenance
McDonald's
04.2012 - 07.2012
Hand Selector
Meijer Warehouse
09.2009 - 05.2010
High School Diploma -
J.W. Sexton High School
Some College (No Degree) -
Lansing Community College