Sales Supervisor
Saks Fifth Avenue OFF 5TH
Ellenton, FL
12.2017 - 08.2020
- Planned and coordinated staff training sessions for new and existing employees.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Created monthly reports on regional sales performance and presented to upper management.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Maintained relationships with customers through regular follow-up calls and emails.