Mark Kanazawa
San Jose,CA
Summary
Dynamic and reliable professional with extensive experience at Starting Arts, excelling in ticket sales and backstage management. Proven ability to enhance operational efficiency through software implementation and effective team collaboration. Skilled in cash handling and committed to safety, ensuring seamless productions and exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Box Office Employee
Starting Arts
San Jose, CA
05.2023 - Current
- Managed ticket sales and reservations, ensuring efficient customer service and accurate financial transactions.
- Streamlined ticketing processes by implementing software updates, improving transaction speed and accuracy.
- Resolved customer inquiries and complaints promptly, fostering positive experiences and repeat business.
Backstage Crew Member
Starting Arts
San Jose, CA
01.2022 - Current
- Maintained clean and organized backstage areas, fostering a professional working environment for all team members.
- Managed inventory of props and costumes, facilitating efficient access during productions.
- Aided in load-in/load-out processes for touring productions or venue changes while adhering to strict deadlines and safety procedures.
Backstage Manager
Starting Arts
San Jose, CA
04.2022 - 12.2023
- Coordinated backstage logistics to ensure smooth operations during performances.
- Supervised stage crew, fostering collaboration and efficiency in setup and breakdown processes.
- Implemented safety protocols, enhancing overall production reliability and minimizing risks.
- Managed inventory of equipment, ensuring availability and functionality for each event.
Education
High School Diploma -
Prospect High School
Saratoga, CASkills
- Quick learner
- Teamwork and collaboration
- Patience and empathy
- Reliability and punctuality
- Cash handling expertise
- Safety awareness
- Positive attitude
- Clear verbal communication
- Proficient in managing multiple tasks
- Efficient in dynamic work conditions
Languages
English
Native or Bilingual
Timeline
Box Office Employee
Starting Arts
05.2023 - Current
Backstage Manager
Starting Arts
04.2022 - 12.2023
Backstage Crew Member
Starting Arts
01.2022 - Current
High School Diploma -
Prospect High School