Mark Kayano
Dublin,CA
Summary
Adept Field Technician from Lyo-Tech, specializing in enhancing customer satisfaction and resolving complex mechanical issues. Leveraged communication and organizational skills to exceed client expectations and support team members. Demonstrated proficiency in managing multiple projects, achieving results with precision and efficiency. Cultivated strong client relationships, ensuring project completion within budget and timelines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Field Technician
Lyo-Tech
09.2012 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex mechanical issues.
- Prepared and submitted reports to document work performed and provide progress updates to customers.
- Supported team members in addressing challenging mechanical issues, sharing expertise and knowledge when needed.
- Delivered high-quality work by diligently following standard operating procedures.
- Communicated with customers to provide updates, gather information and resolve issues.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout entire resolution process.
- Coordinated with external vendors, ensuring timely completion of projects within budget.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
Education
Bachelor of Science - Business Management
California State University - Long Beach
Long Beach, CASkills
- Communication Skills
- Accuracy and Precision
- Organizational Skills
- Time Management
- Self-Motivation
- Customer Service
Timeline
Field Technician
Lyo-Tech
09.2012 - Current
Bachelor of Science - Business Management
California State University - Long Beach
Similar Profiles
Adam Skali DojciakAdam Skali Dojciak
Nightclub Bartender at Al lyoNightclub Bartender at Al lyo
Sonja GripariSonja Gripari
Cashier Supervisor at LYO HOTELCashier Supervisor at LYO HOTEL
Kavinda RanasingheKavinda Ranasinghe
Branch Manager at Omni tech St Lukes And Omni tech GlenfieldBranch Manager at Omni tech St Lukes And Omni tech Glenfield