Mark Keene
Roenberg,Texas
Summary
With a distinguished 24-year career, I have excelled as a Facilities, Support Services, and Operations Executive, overseeing the development, maintenance, and enhancement of facilities across multiple sites. My role has involved managing building and preventative maintenance programs to ensure safety, compliance, and comfort, as well as handling capital and operating budgets. I possess a deep understanding of state and federal regulatory requirements, including Joint Commission and CMS standards. My proven history includes directing general management functions such as budgeting, staffing, and contracts, and supervising engineering, design-build construction, and renovations. Additionally, I am adept in preventative and predictive maintenance and have significant expertise in upgrading central cooling and heating plants, electrical systems, and building automation systems. Throughout my career, I have successfully participated in eight Joint Commission and two CMS surveys.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Contractual Director of MEP
Ronald McDonal House of Texas
Houston, Texas
08.2025 - Current
- Responsible for all campus-wide mechanical, electrical, and plumbing (MEP) operations, including system installations, renovations, optimizations, repairs, and replacements.
- Led the planning, design, and execution of MEP systems for construction projects, ensuring full compliance with industry standards, local building codes, and safety regulations.
- Reviewed and approved MEP drawings, specifications, and submittals, and conducted site inspections to verify installation quality and project progress.
- Proactively resolved technical issues, developed effective solutions to construction challenges, and managed MEP budgets to deliver cost-efficient results.
Director of Facilities Management
MedStar Montgomery HOSPITAL
Olney, Maryland
02.2020 - 08.2025
- Led hospital facilities, engineering, and maintenance operations, ensuring dependable infrastructure, regulatory compliance, and continuous clinical performance.
- Aligned programs, policies, and risk management strategies with organizational objectives while maintaining compliance with The Joint Commission and the United States Environmental Protection Agency standards.
- Optimized preventive and corrective maintenance, capital projects, energy management, and fleet operations through CMMS-driven strategies, while maintaining full budget accountability and advancing cost-savings initiatives.
- Strengthened operational controls, quality metrics, and workflow efficiency.
- Directed the ASHRAE 188 Water Management Program, achieving sustained negative Legionella results and improving patient safety outcomes.
- Provided executive oversight for major capital and MEP infrastructure projects, including development of a new breast imaging center and CT system replacement.
Director of Facilities Management
Medxcel/ St Agnes Hospital
Baltimore, Maryland
10.2017 - 06.2019
- Led the organization's facilities department, overseeing the operation of building systems such as mechanical, electrical, fire/life safety, and elevators.
- Managed maintenance activities for a 328-bed acute care hospital and twenty-six ancillary sites.
- Supervised contractors involved in building and MEP infrastructure maintenance and improvements.
- Established and enforced departmental policies, procedures, and performance reviews.
- Ensured all facility licenses, emergency testing, and certifications were current to maintain proper accreditation and operational continuity.
- Additionally, supporting multiple construction projects to expand the primary practice space.
- I developed and managed both operational and capital budgets that aligned with the organization’s comprehensive plan, ensuring strategic financial oversight.
- Additionally, I designed and implemented a comprehensive Predictive Maintenance program for critical HVAC and Central Plant equipment, enhancing operational efficiency and minimizing downtime through data-driven insights.
- Led team that identified and installed an Internet of things (Ios) that included installing a network of sensors on equipment that provided critical needs for the environment of care for patients, staff, and visitors.
- Provided training for journey electricians and plant operators.
- Conducted skill gap analyses and facilitated internal and external training programs to develop all team members within the facilities organization.
- Optimized engineering support for over twenty-six ancillary sites through strategic reassignments without increasing staffing.
- Established strong relationships and credibility with physicians, senior leadership, and maintenance and plant engineering staff.
- Achieved annual savings of $325K through a successful LED retrofit initiative.
- Effectively led a successful Joint Commission (JC) survey.
Corporate Director of Facilities Management
Dimensions Healthcare System
Cheverly, MD
12.2015 - 02.2017
- Provided enterprise-level leadership for comprehensive facilities management and workplace services across a multi-entity health system, including two acute care hospitals totaling 452 licensed beds, a surgery center, and eleven ancillary sites comprised of community-based clinical practices and medical office buildings.
- Held executive accountability for the operational performance, safety, reliability, and regulatory compliance of all assigned facilities, including Prince George’s Hospital Center, Laurel Regional Hospital, Bowie Health Center, and Spellman Wellness Center.
- Led system-wide strategic planning and governance for major construction, renovation, and expansion initiatives, directing projects from concept development through execution and commissioning.
- Oversaw enterprise space planning, physical environment optimization, Environment of Care (EOC) compliance for off-site facilities, departmental relocations, landscaping, and property development initiatives.
- Served as executive sponsor for the health system’s emergency preparedness and response program, ensuring organizational readiness and sustained compliance with regulatory and accreditation standards.
- Directed a blended workforce of union and non-union skilled trades professionals and four direct management reports, fostering operational excellence, labor alignment, and leadership development.
- Exercised full financial stewardship over multi-million-dollar capital and operating budgets, conducting financial feasibility analysis, and presenting performance, cost, and risk assessments to senior executives.
- Provided executive oversight of vendor and contractor partnerships, including contract negotiation, performance governance, and service delivery optimization to ensure value, accountability, and alignment with organizational objectives.
- Optimized facility maintenance operations and reduced costs by leveraging capital forecasts and strategic resource planning.
- Consistently achieved budget, performance, patient safety, and quality targets.
- Led facility operations through a Pseudomonas outbreak, ensuring patient safety and operational continuity.
- Built and led a high-performing team of thirty professionals of facilities, implementing KPIs, performance feedback, and recognition programs to drive results and retain top talent.
- Ensured compliance with Joint Commission standards, corporate policies, and regulatory mandates, mitigating organizational risk.
- Streamlined procurement and vendor management, negotiating contracts and SLAs while maintaining uninterrupted facility operations.
- Corrected 200+ life safety deficiencies ahead of Joint Commission inspections, securing continued accreditation.
Administrative Director of Support Services Safety and Construction
Shriners Hospital for Children
Houston, TX
06.2009 - 12.2015
- Provided strategic leadership and operational oversight for all facility management, support services, and construction activities across multiple hospital departments, including Engineering, Maintenance, Food& Nutrition, Security, Biomedical, and Environmental Services (EVS).
- Directed a team of thirty-three professionals responsible for the maintenance and reliability of physical infrastructure, delivery of routine and emergency services, and execution of capital improvement and renovation projects.
- Consistently delivered projects ahead of schedule and under budget, ensuring compliance with regulatory standards and alignment with organizational objectives.
- Managed Capital Renewal and Replacement initiatives.
- Ensured comprehensive regulatory compliance with Joint Commission Regulations, CMS Guidelines, and organizational protocols.
- Held the role of Hospital Safety Officer and chaired the Environment of Care and Life Safety Committees.
- Delivered $2.5M in savings over four years by partnering with a sister hospital to consolidate electrical loads and renegotiate the facility’s electrical supply contract.
- Managed Purchasing Contracts conducted negotiations with vendors and fostered strong vendor relationships to secure favorable pricing and discounts.
- Earned Energy Star Certification for consecutive years (2010, 2011, 2012).
- Reduced the operational budget by $430K through renegotiation of existing service contracts in the first year.
- Managed replacement of the Hospitals Fire Alarm system that included both front end and field devices.
- Functioned as the primary facility representative overseeing vendors and contractors in local construction and renovation projects and managed day-to-day project activities effectively.
Director of Facilities and Strategic Business
Baltimore Medical Systems
Baltimore, MD
10.2007 - 06.2009
- Managed operations for seven federally funded healthcare clinics, providing leadership and oversight for all facility and support service functions while coordinating security operations through contracted vendors.
- Ensured full compliance with Joint Commission (TJC) and CMS safety and environmental standards.
- Fostered a collaborative, high-performance culture that strengthened departmental efficiency and service quality.
- Directed lease negotiations and site selection initiatives to support organizational growth and the development of future clinical locations.
- Managed operational budgets to optimize the organization's long-term success.
- Analyzed expenditure and financial reports, tracked labor and material costs, communicated financial updates and challenges to senior leadership, and proposed facility improvements for the upcoming fiscal year.
- Procured building and maintenance supplies, machinery, equipment, and furniture by negotiating contracts and cultivating vendor relationships.
- Ensured all projects adhered to contractual specifications while minimizing work-related incidents for staff and contractors.
- Conducted inspections and evaluations of potential clinical sites for owners and insurers, recommending solutions to enhance space, equipment, and personnel resource utilization to meet organizational needs.
- Contributed as a key member of the project team responsible for developing Maryland’s only Federally Qualified Health Center (FQHC) to achieve LEED Platinum certification from the U.S. Green Building Council, setting a statewide benchmark for sustainable healthcare design and construction.
- Developed and managed bid solicitations and proposals, securing vendors and contracts that optimized costs, enhanced service delivery, and supported key organizational initiatives.
Director of Facilities, Environmental Services /Security/Safety/ Construction
Oak Bend Medical Center
Richmond, TX
07.2003 - 09.2007
- Led comprehensive preventive and corrective maintenance programs for hospital buildings, grounds, and equipment—encompassing both fixed and portable assets—to ensure optimal functionality, safety, and compliance.
- Aligned departmental objectives with organizational goals to promote the welfare and comfort of patients, visitors, and staff through effective maintenance, repair, and operation of all facilities, mechanical, and electrical systems.
- Oversaw life safety systems and emergency preparedness initiatives, developing contingency plans for infrastructure and equipment failures to ensure operational continuity.
- Maintained full compliance with The Joint Commission (TJC) and CMS standards by managing fire safety documentation, environmental compliance programs, and corrective action plans.
- Served as the primary liaison to senior leadership on capital investments and long-term infrastructure strategy while providing direct oversight of the in-house Security and Environmental Services (EVS) teams.
- Enhanced repair/response time by 35% through the introduction of a new computerized work order system.
- Directed energy management initiatives across multiple sites, partnering with engineering firms and utility providers to drive substantial cost reductions: 15% in electrical and HVAC expenses, 8% overall energy savings, 15% reduction in cooling costs, 30% in heating, and 15% in lighting.
- Established a robust Customer Service Program to advance hospital objectives in patient satisfaction, quality of care, and financial performance.
- Developed comprehensive performance plans, budgets, schedules, project scopes, contractor selections, and resource allocations to manage multiple projects simultaneously.
- Designed and conducted training programs on hospital procedures and safety practices to streamline operations, enhance efficiency, and reduce work-related injuries.
- Led the implementation of a Computerized Maintenance Management System (CMMS), achieving annual savings of over 15% in building and system maintenance costs.
- Provided strategic leadership for the planning and execution of multiple high-value capital initiatives, including water main infrastructure upgrades, Central Plant replacement, $4 million in facility renovations across 40,000 square feet, and $3.2 million in new construction totaling 20,000 square feet.
- Delivered all projects on schedule and under budget, strengthening infrastructure reliability, enhancing energy efficiency, and driving measurable improvements in system resiliency and organizational performance.
Education
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT PROGRAM
Penn College
02.2026
Skills
- Operations and Facilities Management
- Manages Concurrent Large-Scale Projects
- Emergency Management
- Hires/Leads/Trains Teams
- Life Safety
- Joint Commission/CMS Compliance
- Builds Client Rapport
- Vendor Management
- Procurement
- Contract Negotiation
- Budgeting/Financial Management
- Savings/Cost Control
- Encourages Innovation
- Implements Energy Initiatives
- Central Plant Operations
- Space planning
- Business and Strategic planning
- Fosters Potential Leaders
- Building successful Facilities
- Teams
- Central Plant Operations/MEP infrastructure
Certification
- Master Electrician’s License, Maryland, #7419
- Stationary Engineer’s License, 1st Grade, #12770
- Universal Recovery Certification, 000285493
- American Society of Healthcare Engineers, 0000001244
- NFPA (National Fire Protection), 2718032
- FEMA Certified NIMS, IS 100.HC, IS 200 HC, IS 700, IS 800B
- OSHA Certified, General Industry/ Healthcare Program
- Certified Maryland UST A/B Operator
Timeline
Contractual Director of MEP
Ronald McDonal House of Texas
08.2025 - Current
Director of Facilities Management
MedStar Montgomery HOSPITAL
02.2020 - 08.2025
Director of Facilities Management
Medxcel/ St Agnes Hospital
10.2017 - 06.2019
Corporate Director of Facilities Management
Dimensions Healthcare System
12.2015 - 02.2017
Administrative Director of Support Services Safety and Construction
Shriners Hospital for Children
06.2009 - 12.2015
Director of Facilities and Strategic Business
Baltimore Medical Systems
10.2007 - 06.2009
Director of Facilities, Environmental Services /Security/Safety/ Construction
Oak Bend Medical Center
07.2003 - 09.2007
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT PROGRAM
Penn College