MARK KENNEY
10651 NORTH BELL STREET KANSAS CITY ,MO
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
9
9
years of professional experience
Work History
Youth Service Worker
State Of Missouri
04.2023 - Current
- Manages inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages within the med cart.
- Administers medications and treatments as directed by the physician
- Enforces rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Documents behaviors in youth logs and communicates status updates to other team members
- Responds to youth concerns by providing friendly, knowledgeable support,and maintaining composure and professionalism.
Customer Service Specialist
Designs by Debbie
09.2022 - 04.2023
- Managed customer service inquiries and complaints in a timely manner
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Special Education Paraprofessional 1:1
Legacy Traditional School
08.2021 - 09.2022
- Supported student with personalized accommodations, extra assistance and educational assessments.
- Helped student to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
Behavioral Health Technician/Substitute Teacher
Higley Unified School District
09.2018 - 07.2021
- De-escalated problematic student behaviors maintaining calm, friendly demeanor.
- Supervised students and led classroom instruction during head teacher's absence to keep children motivated and on schedule.
Special Education Paraprofessional
West Valley School District 363
10.2015 - 09.2018
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
Education
Bachelor of Arts - Educational Studies
Western Governors University
Salt Lake City, UTBachelor of Science - Social Psychology
Park University
Kansas City, MOSkills
- Inbound and Outbound Calling
- Life Skills Training
- Special needs familiarity
- Conflict Resolution Techniques
- Suicide Prevention
- Youth supervision
- Advocacy
- First Aid-CPR Certified
- Class E Missouri Driver License
- Available for evening and weekend shifts
Timeline
Youth Service Worker
State Of Missouri
04.2023 - Current
Customer Service Specialist
Designs by Debbie
09.2022 - 04.2023
Special Education Paraprofessional 1:1
Legacy Traditional School
08.2021 - 09.2022
Behavioral Health Technician/Substitute Teacher
Higley Unified School District
09.2018 - 07.2021
Special Education Paraprofessional
West Valley School District 363
10.2015 - 09.2018
Bachelor of Arts - Educational Studies
Western Governors University
Bachelor of Science - Social Psychology
Park University
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