Mark Keoki Anderson
Macomb,MI
Summary
Experienced PMP certified Project Manager with 30 years of Information Technology experience. Skilled at identifying and mitigating project risks, fostering collaboration across diverse teams, and managing backlogs for timely delivery of critical solutions. Creates a positive work environment by building cross-functional relationships and motivating teams to overcome development challenges with innovative solutions. Proficient in clear and honest communication, facilitating informed decision-making at all organizational levels. Dedicated to empowering teams through mentorship and aligning project goals with business priorities for impactful results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Project Manager
General Motors
08.2014 - 06.2025
- Builds relationships and positive work environments for IT teams, business partners, and vendors developing comradery between teams.
- Motivates team members to find innovative solutions for development challenges.
- Collaborates with business, operations, stakeholders, and IT teams to prioritize and manage the Azure DevOps (TFS) backlog and set release dates.
- Utilizes Agile to manage projects in an environment where requirements stability is volatile.
- Identifies, monitors, and communicates project risks, issues, scope changes, and contingencies.
- Manages projects with multiple applications for the GM Communications business team.
- Mentor’s new employees about business customers, team responsibilities, the application landscape and on being leaders within the team.
- Volunteers time to work with the PMO when new process changes are being developed.
Solutions Analyst
General Motors
06.2013 - 08.2014
- Developed and maintained project schedules to streamline work and eliminate scheduling conflicts.
- Worked with business partners and project teams to define requirements, coordinate testing for production deployments, and communicate project status.
- Created the migration plan to migrate external media site from vendor data centers to GM data centers, ensured requirements were met and business impacts were minimized.
- Collaborated with multiple vendors, and six DNS organizations to successfully migrate 160 domains.
- Created the migration plan to transition GM's employee portal from SharePoint to Adobe CQ.
- Collaborated with SharePoint, IAM, DNS, and GM Hosting teams to successfully migrate the portal.
IT Systems Operations / Architect
General Motors
01.2013 - 05.2013
- Messaging Architect for IBM Lotus Domino and BlackBerry datacenter transformation projects.
- Troubleshot server outages, determined root cause and preventative actions to prevent future outages.
- Ensured hardware, operating system, and all installed applications integrated successfully.
Integration Engineer
Hewlett Packard – GM Online Contract
01.1999 - 01.2013
- Prioritized and tracked work for local resources as well as for resources in India and Australia.
- Created estimates, project plans and defined staffing needs for proposed projects.
- Developed solutions using a Quality Management System based on ISO 9001 standards.
- Developed solutions for IBM Domino, BlackBerry, MS SQL and Windows Clustering.
- Created architectural design documents and technical architecture documents for messaging solutions.
- Created hardware, storage, and networking bill of materials for projects.
- Ensured hardware, operating system, and all installed applications integrated successfully.
- Managed the messaging engineering development lab utilizing physical and virtual servers.
- Troubleshot server outages, determined root cause and preventative actions to prevent future outages.
Network Administrator
Ajilon – Chrysler Account
01.1998 - 01.1999
- Remotely supported over 500 Netware 3 and Netware 4 servers.
- Remote support of desktop hardware, Windows 95, Office, Lotus Notes and installed applications.
Network Administrator
United States Air Force
01.1995 - 01.1998
- Deployed and supported Netware 4 servers.
- Upgraded, network connected, and provided support for desktops and laptops.
- Supported Microsoft Mail
Personnel Manager
United States Air Force
01.1991 - 01.1998
- Re-enlistments specialist.
- Processed personnel performance reports, awards, managed leave and processed other personnel actions for multiple units.
Education
Bachelor in Information Systems - Project Management
Baker College
Online05.2024
Associate in Applied Science - Computer Networking Technology – Microsoft Option
Baker College
Auburn Hills, MI05.2013
Skills
- Experienced with MS Visio and Project
- Project portfolio management expertise
Certification
PMI Project Management Professional (PMP) Credential: 2703526
Timeline
Project Manager
General Motors
08.2014 - 06.2025
Solutions Analyst
General Motors
06.2013 - 08.2014
IT Systems Operations / Architect
General Motors
01.2013 - 05.2013
Integration Engineer
Hewlett Packard – GM Online Contract
01.1999 - 01.2013
Network Administrator
Ajilon – Chrysler Account
01.1998 - 01.1999
Network Administrator
United States Air Force
01.1995 - 01.1998
Personnel Manager
United States Air Force
01.1991 - 01.1998
Bachelor in Information Systems - Project Management
Baker College
Associate in Applied Science - Computer Networking Technology – Microsoft Option
Baker College
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