Workday
Mark Kimball
HR Leader
Hyrum,UT
Summary
Strategic leader with 15 years of progressive experience in HR leadership, including strategic HR business partnership across multiple locations. Expertise in talent management, leadership development, and HR operations, with a proven track record in implementing HRIS and change management. Skilled in driving employee engagement and reducing turnover through innovative training and development programs.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Director of HR Operations & Learning
Fox Pest Control
Logan, UT
11.2021 - 12.2023
- Directed HR operations, shaping overarching human resources strategy to align with organizational goals
- Formulated and executed leadership development initiatives and training programs, aiming to diminish staff turnover rates
- Developed organization's inaugural talent management framework, integrating performance management and succession planning with focus on core competencies and organizational values
- Achieved reduction in hiring expenses by $18,000 per year through strategic process improvements and efficient resource allocation.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
- Tracked trends and suggested enhancements to both challenge and refine company's hiring outcomes.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations
Sr. Manager of HR Operations
Nu Skin
Provo, Utah
04.2019 - 11.2021
- Managed HR operations at 4 companies, ensuring compliance with ethical standards and effective administration of human resources strategies across multiple organizations
- Designed and implemented talent strategies, including succession planning, to enhance leadership development at all organizational levels
- Developed comprehensive training programs to improve work environment and outcomes, and streamlined company processes for key HR functions, including orientation, onboarding, and regulatory compliance.
HR Business Partner - Leadership Development
Zions Bancorporation
Salt Lake City, Utah
01.2018 - 04.2019
- Served as HR Business Partner, aligning training programs with strategic business objectives for large employee base
- Designed and implemented internal surveys to measure effectiveness of New Employee Orientation and Employee Onboarding programs
- Facilitated leadership development training for over 300 managers, utilizing certifications in Crucial Conversations, DiSC, and Achieve Forum methodologies.
- Led mentorship programs connecting experienced professionals with newer hires, fostering collaboration and knowledge sharing across organization
- Enhanced employee satisfaction by implementing innovative HR strategies and policies
HR Manager
Zions Bancorporation
Salt Lake City, UT
02.2016 - 01.2018
- Managed comprehensive employee relations program, incorporating investigation facilitation, ethics oversight, and development of company-wide policies and procedures
- Established organization's inaugural Employee Engagement Survey of 11,000 employees, overseeing its design, execution, and analysis, dissemination of information, and strategies related to findings
- Delivered targeted training modules on ADA compliance, disciplinary processes, and investigative practices, contributing to more informed and compliant workplace culture.
- Processed employee claims involving performance issues and harassment
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
- Managed employee relations, investigating and resolving conflicts to maintain positive work environment
- Led decision-making and implementation of HR policies, procedures, programs and functions
- Coordinated technical training and personal development classes for staff members
HR Business Partner/Consultant
eBay
Draper, UT
01.2016 - 02.2016
- Conducted thorough investigations to resolve internal disputes and ensure compliance with company policies
- Provided guidance to 150 managers on employee disciplinary actions and engagement strategies, and prepared related documentation.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for organization
HR Generalist
Vivint
Provo, UT
07.2015 - 12.2015
- Analyzed roles to develop comprehensive job descriptions, establish compensation framework, and enhance recruitment strategies, ensuring alignment with organizational goals
- Revamped organization-wide orientation and onboarding processes, improving new hire integration and fostering supportive work environment.
- Improved employee retention 15% by implementing and redesigning effective onboarding and training programs.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
Human Resource Business Partner
VIA Motors
Orem, Utah
03.2015 - 07.2015
- Collaborated with cross-functional teams to develop recruiting website, improving interface for potential candidates and streamlining talent acquisition process
- Facilitated talent recruitment for specialized roles, ensuring alignment with organizational needs across Information Technology, Engineering, and Mechanical functions
- Contributed to design of job descriptions and compensation structures, resulting in 18% increase in candidate influx and successful recruitment of essential personnel.
- Evaluated employee performance fairly, providing constructive feedback for professional growth
- Structured compensation and benefits according to market conditions and budget demands
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels
Human Resources Manager
Lowe's Companies, Inc.
Lehi, UT
03.2009 - 03.2015
- Managed full-cycle recruitment processes, ensuring successful placement of candidates in various roles
- Developed and implemented orientation and safety training programs to enhance employee onboarding experiences
- Addressed employee relations and performance issues, fostering productive and compliant workplace environment
- Enhanced employee engagement, achieving significant increase of over 25% in satisfaction metrics.
- Maintained human resources regulatory compliance with local, state and federal laws
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
- Created and implemented forward-thinking initiatives to improve employee engagement
Education
Masters of Science - Human Resources Development
01.2010 - 05.2012
Bachelor of Arts - BA - Business/Corporate Communications
04.2004 - 05.2008
Skills
Staff hiring
Business Strategy
Content Strategy
Content Development
Planning Budgeting & Forecasting
Succession Planning
Relationship Building
Organizational Skills
Hiring and Onboarding
Employee Development
Project Management
Company guidelines
Adaptability
Attention to Detail
Legal and Regulatory Compliance
Staff training/development
Process Improvements
Performance Improvement
Team Collaboration
Creativity and Innovation
Adaptability and Flexibility
Verbal and written communication
Team Leadership
Employee Relations
Change Management
Staff hiring
Certification
PHR - HRCI, 06/01/13, 09/01/26
Software
UKG
ADP
Oracle
PeopleSoft
Microsoft Suite
Google Suite
LMS
Timeline
Director of HR Operations & Learning - Fox Pest Control
11.2021 - 12.2023
Sr. Manager of HR Operations - Nu Skin
04.2019 - 11.2021
HR Business Partner - Leadership Development - Zions Bancorporation
01.2018 - 04.2019
HR Manager - Zions Bancorporation
02.2016 - 01.2018
HR Business Partner/Consultant - eBay
01.2016 - 02.2016
HR Generalist - Vivint
07.2015 - 12.2015
Human Resource Business Partner - VIA Motors
03.2015 - 07.2015
Villanova University - Masters of Science, Human Resources Development
01.2010 - 05.2012
Human Resources Manager - Lowe's Companies, Inc.
03.2009 - 03.2015
Utah State University - Bachelor of Arts - BA, Business/Corporate Communications
04.2004 - 05.2008