Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Mechanical Engineer
Thermo King Corporation
Sacramento, CA
10.2023 - 04.2024
Inspected equipment installations and repairs as necessary to ensure quality control.
Used software and computer-assisted drafting equipment to aid in structural product design.
Developed and tested models of alternate designs or processing methods to assess feasibility.
Technical Support Assistant
MS Express
Lincoln, CA
01.2019 - 09.2023
Analyzed system logs to identify potential issues or areas of improvement.
Resolved customer inquiries through phone, email, chat and remote access support.
Investigated root causes of recurring problems reported by customers or employees.
Maintained accurate records of customer interactions and transactions in a CRM system.
Teller
Wells Fargo
Roseville, CA
05.2018 - 05.2020
Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
Identified opportunities to refer customers to other areas of the bank for additional services.
Handled large volumes of currency quickly and accurately with minimal errors.
Reported any operational issues or system problems that occurred during shift promptly.
Education
High School Diploma -
Visions In Educations
Sacramento, CA
05-2018
Skills
Quality Assurance
Troubleshooting methods
Risk Assessment
Data Analysis
Computer Skills
Excellent Communication
Team building
Operations Support
Computer maintenance
Tech support
Languages
Russian
Professional
Timeline
Mechanical Engineer
Thermo King Corporation
10.2023 - 04.2024
Technical Support Assistant
MS Express
01.2019 - 09.2023
Teller
Wells Fargo
05.2018 - 05.2020
High School Diploma -
Visions In Educations
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