Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mark Kravchuk

Antelope,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Mechanical Engineer

Thermo King Corporation
Sacramento, CA
10.2023 - 04.2024
  • Inspected equipment installations and repairs as necessary to ensure quality control.
  • Used software and computer-assisted drafting equipment to aid in structural product design.
  • Developed and tested models of alternate designs or processing methods to assess feasibility.

Technical Support Assistant

MS Express
Lincoln, CA
01.2019 - 09.2023
  • Analyzed system logs to identify potential issues or areas of improvement.
  • Resolved customer inquiries through phone, email, chat and remote access support.
  • Investigated root causes of recurring problems reported by customers or employees.
  • Maintained accurate records of customer interactions and transactions in a CRM system.

Teller

Wells Fargo
Roseville, CA
05.2018 - 05.2020
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Reported any operational issues or system problems that occurred during shift promptly.

Education

High School Diploma -

Visions In Educations
Sacramento, CA
05-2018

Skills

  • Quality Assurance
  • Troubleshooting methods
  • Risk Assessment
  • Data Analysis
  • Computer Skills
  • Excellent Communication
  • Team building
  • Operations Support
  • Computer maintenance
  • Tech support

Languages

Russian
Professional

Timeline

Mechanical Engineer

Thermo King Corporation
10.2023 - 04.2024

Technical Support Assistant

MS Express
01.2019 - 09.2023

Teller

Wells Fargo
05.2018 - 05.2020

High School Diploma -

Visions In Educations
Mark Kravchuk