Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
MARK LACKEY

MARK LACKEY

Taylorsville,North Carolina

Summary

Purpose-driven in negotiating excellent deals with suppliers to reduce annual spending and maximize return on investment. Focused on continuous improvement to achieve better purchasing practices and cost-effective spending. Consistent record growing and improving supply chain management for rede operations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Penske Truck Leasing
Statesville, North Carolina
04.2021 - Current
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Emptied trash cans and disposed of waste materials properly.
  • Maintained cleaning equipment in good working condition.
  • Operated power washers to remove stubborn stains from the vehicles' exteriors.

Buyer Specialist

Tyson Bros. Inc
Gastonia, NC
07.2020 - 11.2021
  • Used Entree' to authorize and monitor purchase orders and consumables.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Sourced vendors, built relationships and negotiated prices.
  • Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
  • Organized stock in warehouse shelves to ensure efficient product location.
  • Palletized products for shipment using wrapping and strapping equipment.
  • Responsible for maintaining a clean work environment free from clutter throughout shift duration.

Delivery Driver

UPS
Hickory, North Carolina
11.2020 - 01.2021
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

Buyer Manager

May's Meats
Taylorsville, NC
02.1998 - 02.2020
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contract's calls and emails on the price point
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Documented purchasing information in our Entree program to maintain detailed and accurate records.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Maintained clean and organized facilities.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with all personnel, including drivers, upper management and shop department, which helped improve overall communication.
  • Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
  • Executed design concept and build requirements for several vehicles to align with job requirements.
  • Managed use of forklifts and electric pallet jacks equipment and materials to save money and comply with safety protocols.
  • Developed and implemented purchasing policies and procedures.

Education

Xcel Solutions
03-2024
  • Attended an online study course through Xcel Solutions Licensing course. Completed and successfully obtained my Life/Health/Property and Causality license. March 2024.

High School Diploma -

West Iredell High School, Statesville, NC
05-1978

Skills

  • Analyze Consumer Buying Trends
  • Strive for Company Growth
  • Sales
  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Retail sales customer service
  • Budgeting
  • Team Leadership
  • Trend Forecasting
  • Vendor negotiation
  • Entree expertise

Affiliations

Have been a Referee and Coach for local youth recreation program for over 30 Years. Also affiliated with the North Carolina Athletic Association (NCHSAA). Referee Varsity basketball and volleyball games at surrounding high schools.

An active member and Minister Of Music for 14 years at Sulphur Springs Baptist Church in Hiddenite, North Carolina. Also do the announcing for the JV and Varsity baseball teams at the local high school for the last 5 years.

Certification

  • Life and health license #21055851
  • property and casualty

References

References available upon request.

Timeline

Customer Service Representative - Penske Truck Leasing
04.2021 - Current
Delivery Driver - UPS
11.2020 - 01.2021
Buyer Specialist - Tyson Bros. Inc
07.2020 - 11.2021
Buyer Manager - May's Meats
02.1998 - 02.2020
Xcel Solutions - ,
West Iredell High School - High School Diploma,

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MARK LACKEY