Mark Lennox

• Open closing store, setting store goals, scheduling employees, cellular phone sales and calling plan activations, customer service, deposits, inventory control

• Public relations, provided personal security for Hector “Macho” Camacho, Sr
• And Hector Camacho, Jr
• At major venues and sporting events, logistics coordinator, established sponsorships and promotions, marketing events

• Public relations, acquire new accounts, maintain established accounts, and upgrade installation of computer system hardware and software
• Presently on-call servicing residential and/or commercial accounts to troubleshoot or repair/install computer hardware and software

Develop new relationships with the Tucson, Green Valley, Marana, and Oro Valley communities.

Maintain relationships with existing accounts.

Educate patients and families about hospice-related benefits to patients and families.

Educate health care institutions, medical staff, and patients on hospice and the different qualifications needed for hospice ( DMOH)

Met with patients and families to go over options and to give them a better understanding of the benefits that are available to them.

Attend fairs and hold events to help build relationships.

Input daily activities in daily reports.

Log miles driven weekly.

Reading and understanding patient charts and diagnosis.

Obtaining required documentation from doctors and facilities to start the hospice admission process for the patient.

HIPAA training

Assist the office in the referral process, making sure all information needed is available.

Contact the referral team with regards to patients' needs and DME.

Work closely with facilities for patient discharge to set up transportation to home.

Work closely with the patient's family to ensure they felt part of the.

Create strategic sales plans to attract referrals from new accounts.

Maintained relationships with existing accounts.

Met with patients and families to go over options and to give them a better understanding of what hospice is and how it can be beneficial for the patient.

Held facility events to help build relationships.

Transition into hospice by making a plan they were comfortable with to get the patient home.

• Maintaining Risc 6000 computer system and a LTO Machine allowing server backup on vital client data on a daily basis; 12 servers in state and 14 multiple servers statewide
• Integrated, implemented and supported Tivoli Storage Manager (TSM)
• Performed quality assurance for data integrity, provided data recovery services, start up of new accounts for employees, and allowed the access of administrative rights to company programs and confidential information as well as training internal and external employees on Tivoli Back up Storage System

• Plant Operations consisted of maintaining stabilities of plant, steam system, electrical system, lube oil systems, cooling tower systems, feed water systems, boiler pressures; electrical system 4160 Bus to 480 Bus, transformers, lighting panels, switch gears
• Operated tri-fueled boilers (coal, gas & oil), Westinghouse (DCS) digital boiler operating system, Numatic Controls, FoxBro, Baily Control System, NUS training heat rate & air quality efficiency for state requirement, planned/ implemented migration from in-house legacy preventative maintenance database to Maximo Corrective Maintenance Management System (CMMS)
• Trained external employees and configure user interface within the Maximo
• Install various applications on the network and on stand-alone computers Experience in hazardous material removal and safety
• Knowledgeable in EPA guidelines

• As Control Room Operator maintained boiler and all mechanical equipment and lighting; provided power to ships, propulsion engineering, A-school, PE basics and schematics, propulsion engineer studies, boiler plumbing, valves, tool recognition, water chemistry pump maintenance, pipe fitting, welding, damage control, hot plant, maintaining stabilities of plant, steam systems, electrical systems, lube/ oil systems, water and oil lab