Mark Levinsky

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Responded quickly to incidents and assessed active situations for security concerns.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Managing Surveillance Security system in Order to
  prevent theft , violence and vandalism.
• Provided excellent customer service by addressing Resident's
  inquiries promptly and professionally.
• Resolved Resident's complaints promptly and
  courteously.
• Investigated security breaches and took
  appropriate measures to minimize damage.
• Answered customer telephone calls promptly and appropriately handled needs.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Oversaw safety of guests, employees and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
• Supervised staff Responsible for providing customer Service at Entrance and Exits and ensuring that Visitors are properly identified before entering the premises.
• Responded swiftly to security incidents and effectively resolved security issues.
• Managing Surveillance Security System in order to Prevent Theft, Violence and Vandalism.
• Observing all activities at Premises and Reporting
  any Suspicious Circumstances.
• Covering Front Desk concierge to Assist Resident's.
• Responded immediately to security threats,
  breaches and emergencies, following proper Protocols.
• Perform Foot patrol implement effective security
  measures to ensure the Safety of property.
• Programming key fobs, ,
  Parking Garage decals and Parking garage clickers.
  •Processed employee time sheets, payroll
  information and other administrative documents.
  •Received incoming calls and coordinated with staff
  to fulfill Resident's Request.
• Reviewed incident reports submitted by Security
  Officers and took appropriate corrective actions
  when necessary.
• Provided excellent customer service by addressing
  Resident's and Guest inquiries promptly and professionally.
• Supervise Valet and Front desk Concierge as needed.

Oversee and Patrol Premises to prevent and detect
signs of Intrusion while screening Individuals to
prevent access to premises .

Managing Surveillance security system in order to
prevent theft, Violence situation and vandalism.

Assist Residents, Venders And Management office.

Worked efficiently in busy, high-risk settings while
maintaining best-in-class standards of excellence
for security initiatives.

Monitored security cameras in lobby area as
needed.

Perform Foot patrol implement effective security
measures to ensure the Safety of property.

Processed employee time sheets, payroll
information and other administrative documents.

Responded immediately to security threats,
breaches and emergencies, following proper
protocols.

Relieved Front Desk , Receiving and Front Gate for Breaks.

• Responded quickly to emergency situations to assess and deflect issues.
• Completed full building and grounds patrols to spot and investigate concerns.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Regulated vehicle and pedestrian traffic onto building grounds.

• Greeted Resident's and Guest Front desk and engaged in pleasant conversations while Assisting There Request.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Managed reservations by answering calls,
  responding to emails and booking accommodations.
• Provided excellent customer service by addressing
  guest inquiries promptly and professionally.
• Ensured the front desk area was clean and
  presentable at all times.
• Performing Patrol duties inside and outside
  premises, Document any Issues.
• Programming key fobs, Pool Beach access cards ,
  Parking Garage decals and Parking garage clickers.
• Worked Along with Assistant and Property
  Manager's closely.
• Managing Security Surveillance system in order to
  prevent Theft, Violence situations and Vandalism.
• Managed Resident's And Guest complaints and rectified issues to complete satisfaction.
  
• Oversaw cash and credit card payment transactions
  at the front desk.
• Received incoming calls and coordinated with staff
  to fulfill customer requests.
• Reviewed incident reports submitted by Security
  Officers and took appropriate corrective actions
  when necessary.
• Supervised Pool/ Beach Staff, Valet Staff, Front desk , Housekeeping and Groundskeeper.

• Oversaw safety of Resident's , Guests, employees and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
• Managing Surveillance security system in order to
  prevent theft, Violence situation and vandalism.
• Responded swiftly to security incidents and effectively resolved security issues.
• Supervised team of 2 security personnel during shift.
• Programming Fob Key's , decals , Beach access
  cards and Garage clicker's.
• Assist Residents, Venders And Management office.
• Monitored activities at entrances and exits to detect
  unauthorized access attempts or suspicious
  behavior.
• Worked efficiently in busy, high-risk settings while
  maintaining best-in-class standards of excellence
  for security initiatives.
• Investigated security breaches and took
  appropriate measures to minimize damage.
• Perform Foot patrol implement effective security
  measures to ensure the Safety of property.
• Monitored security cameras in lobby area as
  needed.
• Assist pool and Beach staff during Holiday season
• Resolved Resident's complaints promptly and
  courteously.
• Processed employee time sheets, payroll
  information and other administrative documents.
• Reviewed incident reports submitted by Security
  Officers and took appropriate corrective actions
  when necessary.
• Managed customer complaints and rectified issues
  to complete satisfaction.

• Greeted visitors and Resident's upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained clean and organized front desk areas to uphold polished company image.
• Greeted guests upon arrival by providing warm welcome.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Maintained accurate and up-to-date records of guest information.
• Assisted guests with variety of services and local attraction information.
• Scheduled and confirmed restaurant reservations for guests.
• Monitored security cameras in lobby area Continuously.
• Assisted with luggage handling, valet services and concierge services.