Overview
Work History
Education
Skills
Timeline
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Mark Levinsky

Miami Beach,FL

Overview

27
27
years of professional experience

Work History

Director of Security

Marea Condominium / Allied Universal
09.2018 - Current

Oversaw safety of guests, employees and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.

Supervised staff Responsible for providing customer Service at Entrance and Exits and ensuring that Visitors are properly identified before entering the premises.

Responded swiftly to security incidents and effectively resolved security issues.

Managing Surveillance Security System in order to Prevent Theft, Violence and Vandalism.

Observing all activities at Premises and Reporting any Suspicious Circumstances.

Covering Front Desk concierge to Assist Resident's. Responded immediately to security threats, breaches and emergencies, following proper Protocols. Perform Foot patrol implement effective security measures to ensure the Safety of property.

Programming key fobs, ,

Parking Garage decals and Parking garage clickers. •Processed employee time sheets, payroll information and other administrative documents.

•Received incoming calls and coordinated with staff to fulfill Resident's Request.

Reviewed incident reports submitted by Security Officers and took appropriate corrective actions when necessary.

Provided excellent customer service by addressing Resident's and Guest inquiries promptly and professionally. Supervise Valet and Front desk Concierge as needed.


Assistant Director of Security

Portofino Towers/ South Point
11.2013 - 09.2018

Oversee and Patrol Premises to prevent and detect signs of Intrusion while screening Individuals to prevent access to premises .

Managing Surveillance security system in order to prevent theft, Violence situation and vandalism. Assist Residents, Venders And Management office.

Worked efficiently in busy, high-risk settings while

maintaining best-in-class standards of excellence for security initiatives.

Monitored security cameras in lobby area as needed.

Perform Foot patrol implement effective security measures to ensure the Safety of property. Processed employee time sheets, payroll information and other administrative documents. Responded immediately to security threats, breaches and emergencies, following proper protocols.

Relieved Front Desk , Receiving and Front Gate for Breaks.

Responded quickly to emergency situations to assess and deflect issues. Completed full building and grounds patrols to spot and investigate concerns.

Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Regulated vehicle and pedestrian traffic onto building grounds.

Front Desk Manager

Pinnacle Condominium/American Management Group
06.2011 - 10.2013

Greeted Resident's and Guest Front desk and engaged in pleasant conversations while Assisting There Request.

Handled tasks and responsibilities for front office employees during periods of understaffing.

Managed reservations by answering calls, responding to emails and booking accommodations. Provided excellent customer service by addressing guest inquiries promptly and professionally. Ensured the front desk area was clean and presentable at all times.

Performing Patrol duties inside and outside premises, Document any Issues.

Programming key fobs, Pool Beach access cards , Parking Garage decals and Parking garage clickers. Worked Along with Assistant and Property Manager's closely.

Managing Security Surveillance system in order to prevent Theft, Violence situations and Vandalism.

Managed Resident's And Guest complaints and rectified issues to complete satisfaction.

Oversaw cash and credit card payment transactions at the front desk.

Received incoming calls and coordinated with staff to fulfill customer requests.

Director of Security

Pinnacle Condominium / Kent Security
09.1999 - 06.2011

Oversaw safety of Resident's , Guests, employees and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.

Managing Surveillance security system in order to prevent theft, Violence situation and vandalism.

Responded swiftly to security incidents and effectively resolved security issues.

Supervised team of 2 security personnel during shift. Programming Fob Key's , decals , Beach access cards and Garage clicker's.

Assist Residents, Venders And Management office. Monitored activities at entrances and exits to detect unauthorized access attempts or suspicious behavior.

Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.

Investigated security breaches and took appropriate measures to minimize damage. Perform Foot patrol implement effective security measures to ensure the Safety of property. Monitored security cameras in lobby area as needed.

Assist pool and Beach staff during Holiday season Resolved Resident's complaints promptly and courteously.

Processed employee time sheets, payroll information and other administrative documents. Reviewed incident reports submitted by Security Officers and took appropriate corrective actions when necessary.

Managed customer complaints and rectified issues to complete satisfaction.

Front Desk Agent/Security

Mystic Point 600
01.1997 - 03.1999

Greeted visitors and Resident's upon arrival, offered assistance, and answered questions to build rapport and retention.

Maintained clean and organized front desk areas to uphold polished company image.

Greeted guests upon arrival by providing warm welcome.

Maintained front desk's concierge book to provide visitors with access to relevant local information.

Maintained accurate and up-to-date records of guest information.

Assisted guests with variety of services and local attraction information.

Scheduled and confirmed restaurant reservations for guests.

Monitored security cameras in lobby area Continuously.

Assisted with luggage handling, valet services and concierge services.

Education

High School Diploma -

St. Duston's Prep
Providence, RI
06.1992

Skills

  • Executive Protection
  • Surveillance Systems
  • Incident Response
  • Security Management

Timeline

Director of Security

Marea Condominium / Allied Universal
09.2018 - Current

Assistant Director of Security

Portofino Towers/ South Point
11.2013 - 09.2018

Front Desk Manager

Pinnacle Condominium/American Management Group
06.2011 - 10.2013

Director of Security

Pinnacle Condominium / Kent Security
09.1999 - 06.2011

Front Desk Agent/Security

Mystic Point 600
01.1997 - 03.1999

High School Diploma -

St. Duston's Prep
Mark Levinsky