Mark Leyva
Bothell,WA
Summary
Accomplished Category Manager with over a decade of distinguished experience in strategic procurement and vendor management. Recognized for my ability to swiftly grasp complex concepts and adapt to dynamic industry landscapes. Proven track record of consistently exceeding expectations, underscored by early promotions ahead of peers. Adept at cultivating collaborative relationships with internal and external stakeholders, driven by a resolutely positive attitude. Committed to driving optimal outcomes through meticulous attention to detail, innovative problem-solving, and a continuous pursuit of excellence.
Overview
23
23
years of professional experience
Work History
Category Manager
Amazon
07.2017 - 03.2023
- Managed the strategic sourcing of facilities-related services (including Janitorial, Pest Control, and Document Destruction), overseeing an annual expenditure of approximately $1 billion.
- Led and supervised a team comprising four Category Managers and a Category Analyst.
- Steered various service categories during the challenging COVID-19 pandemic, ensuring the safety of more than 1 million employees in their work environment.
- Researched, prepared for and led supplier negotiation process for managed category.
- Developed and executed category strategy to support business objectives.
- Mitigated business risk and improved customer lead times through thoughtful supplier network design.
- Assisted in conducting audits of key suppliers and monitored supplier performance.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Analyzed and reported on KPIs to validate and demonstrate success of XXXXXXXXX
Contract Manager
CBRE Global Workplace Solutions
01.2010 - 07.2017
- Amazon Account (2015 - 2017): Pioneered the sourcing and successful onboarding of support service suppliers to accommodate a growing property portfolio. Transitioned to the role of Category Manager at Amazon in 2017.
- Microsoft Account (2010 - 2015):Oversaw a substantial volume of facilities service contracts and undertook diverse administrative support tasks within the Procurement Department.
- Orchestrated the successful implementation of a Contract Management application, encompassing design, data migration, refinement, training, and ongoing maintenance.
- Skillfully managed increasing work demands during a phase of departmental contraction.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Compiled required documentation to keep contracts compliant with [Type] requirements.
- Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
- Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
- Negotiated and administered leasing and service contracts for [Type] business.
- Maintained [Software] database for with contract, vendor and customer information.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created organized filing system to manage department documents.
Operations Specialist
Robert Half International Inc.
01.2000 - 01.2008
- Excelled in a fast-paced environment, managing diverse administrative and clerical tasks while delivering top-notch customer service.
- Oversaw compliance with corporate and legal mandates for 22 branch offices, demonstrating expertise in regulatory requirements.
- Led, trained, and supervised a team of four auditors, implementing targeted training to enhance performance across all personnel levels.
- Advanced from Receptionist to Lead Branch Administrator, further promoted to District Operations Specialist in recognition of exceptional communication skills and acute attention to detail.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Washington
Seattle, WA12.1998
Skills
- Risk Mitigation
- Customer Service
- Safety Regulations
- Cost Management
- Microsoft Excel
- Microsoft SharePoint
- Manage Inventory
- Corrective Actions
- Supplier Review
- Category Development
- Performance Improvement
- Operations Evaluation
- Manage Personnel
- Time Management
- Train Employees
- Strategic Sourcing
Timeline
Category Manager
Amazon
07.2017 - 03.2023
Contract Manager
CBRE Global Workplace Solutions
01.2010 - 07.2017
Operations Specialist
Robert Half International Inc.
01.2000 - 01.2008
Bachelor of Arts - Interdisciplinary Studies
University of Washington
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