Mark Lockwood
Wake Forest,NC
Summary
Dedicated professional with a strong focus on client advocacy and individualized support. Proven ability to enhance job readiness and promote independence through tailored plans and effective communication.
Overview
8
8
years of professional experience
Work History
Behavioral Job Coach
Triangle Disability Services
Raleigh, NC
03.2024 - Current
- Developed individualized employment plans to enhance job readiness for clients.
- Provided one-on-one coaching to support skill development and confidence building.
- Facilitated workshops focused on resume writing and interview techniques.
- Collaborated with employers to create inclusive work environments for individuals with disabilities.
Community Support Worker
ARC
Raleigh, NC
03.2024 - Current
- Assisted clients in daily living activities, promoting independence and enhancing quality of life.
- Developed individualized care plans based on clients' needs and preferences, ensuring tailored support.
- Collaborated with multidisciplinary teams to coordinate services and resources for client care.
- Monitored client progress, documenting changes and communicating updates to stakeholders effectively.
Community Support Worker
Easter Seals
Raleigh, NC
03.2018 - 01.2024
- Provided emotional support and encouragement, fostering a trusting and positive relationship with clients.
- Educated clients on community resources, facilitating access to essential services and opportunities.
- Trained new staff in best practices for client engagement and support strategies, enhancing team effectiveness.
- Implemented feedback mechanisms to improve service delivery, leading to enhanced client satisfaction levels.
Developmental Instructor
Wake Tech Community College
Raleigh NC
01.2020 - 01.2023
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance student understanding and critical thinking skills.
- Evaluated student performance through assessments, providing constructive feedback for improvement.
- Mentored junior instructors, fostering collaborative teaching strategies and professional development.
Education
Bachelor of Arts - English
East Carolina University
Greenville, NC02-1977
Master of Arts - English
UNCC
Charlotte NC05-1991
Master of Science - Agency Counseling
UNCC
Charlotte, NC12-1982
Skills
- Self-awareness
- Professional ethics
- Client advocacy
- Task delegation
Timeline
Behavioral Job Coach
Triangle Disability Services
03.2024 - Current
Community Support Worker
ARC
03.2024 - Current
Developmental Instructor
Wake Tech Community College
01.2020 - 01.2023
Community Support Worker
Easter Seals
03.2018 - 01.2024
Master of Arts - English
UNCC
Bachelor of Arts - English
East Carolina University
Master of Science - Agency Counseling
UNCC