Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Mark Lonsbury

Tiffin,OH

Summary

Business owner, experienced professional photographer tasked with business marketing outreach, building client relationships, time and budget management, continued education, and delivering customized high-quality service.

Professional with extensive experience as a Team Lead at Whirlpool Corporation, excelling in team supervision for over thirty years.

Proven ability to enhance productivity through effective schedule management and workplace safety practices. Skilled in client communication and adept with software tools like Microsoft Word and Adobe Photoshop, delivering high-quality results in fast-paced environments.

Overview

37
37
years of professional experience

Work History

Team Lead

Whirlpool Corporation
01.1991 - 03.2025


  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
  • Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
  • Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
  • Used computer systems to perform diagnostics on electronic and communications components.
  • Collaborated with other departments to establish smooth operations and encourage teamwork.
  • Performed daily inspections and maintenance of equipment to manage wear and tear.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Prepared reports and technical documentation of day-to-day production processes.

Professional Photographer

Self Employed at Memories by Mark Photography
01.1991 - 03.2024


  • Digitally edited photos to enhance appearance.
  • Optimized studio lighting setups to achieve desired visual effects for diverse photoshoots.
  • Conducted pre-production meetings with clients to establish goals and expectations for each project.
  • Streamlined photo editing process, improving turnaround time and overall efficiency.
  • Enhanced client satisfaction by delivering high-quality photographs for various events and projects.
  • Established a strong online presence through an updated portfolio website, attracting new clients.
  • Managed correspondence with clients
  • Photographed high-quality images for various print and digital projects.
  • Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
  • Delivered timely completion of assignments while maintaining strict attention to detail under tight deadlines.
  • Planned and prepared for on-location and studio shoots.
  • Collaborated with other photographers and videographers to capture special events.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Facilitated printing of images for client's portfolio.

Limousine Driver

ABC Limousine
01.1988 - 01.1991


  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Checked in with dispatch service and updated with current location.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Maintained an accident-free driving record with thorough pre-trip inspections and adherence to safety regulations.
  • Addressed potential issues proactively by regularly monitoring vehicle performance indicators and scheduling prompt maintenance when needed.
  • Enhanced customer satisfaction by promptly addressing their needs and maintaining a clean, comfortable limousine environment.
  • Built strong professional relationships with clients through attentive listening, excellent rapport-building skills, and genuine empathy for their needs.
  • Demonstrated professionalism while interacting with event planners, hotel concierges, security personnel, and other essential contacts to coordinate smooth transportation experiences for clients.
  • Ensured client punctuality by effectively managing schedule and adjusting routes as needed to avoid traffic delays.
  • Delivered high-quality transportation services for clients attending special events, including weddings, proms, and corporate functions.
  • Contributed to business growth through positive word-of-mouth referrals from satisfied customers who appreciated the emphasis on comfort and reliability during rides.
  • Kept clients informed of itinerary changes as needed, offering alternative options to ensure their satisfaction and maintain the company''s reputation for excellent customer service.
  • Delivered passengers to destinations safely and on time.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Developed deep knowledge of local routes and area destinations.

Education

High School Diploma -

Tiffin Columbian High School
Tiffin, OH
05.1985

Skills

  • Schedule management
  • Workplace safety
  • Equipment maintenance
  • Client communication
  • Project management
  • Team supervision
  • Leadership
  • Computer software (Microsoft Word, Microsoft outlook, Adobe Photoshop)

Accomplishments

    All 5 star reviews on TheKnot.com

    All 5 star reviews on Birdeye.com

    All 5 star reviews in Facebook.com

Timeline

Team Lead

Whirlpool Corporation
01.1991 - 03.2025

Professional Photographer

Self Employed at Memories by Mark Photography
01.1991 - 03.2024

Limousine Driver

ABC Limousine
01.1988 - 01.1991

High School Diploma -

Tiffin Columbian High School

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Mark Lonsbury