Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

MArk Loss

Halethorpe,MD

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Purchasing Agent / Warehouse Manager

JDL Electric Co., Inc.
04.2006 - Current
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Collaborated with manufacturing and supply chain management.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Counter Salesman

Capital Electric Supply
02.2002 - 04.2006
  • Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
  • Finalized sales by completing payments and required paperwork.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Answered telephone calls to offer information and promote business products.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Achieved personal sales goals with great upselling and cross-selling abilities.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

GED -

Woodlawn Senior High
Windsor Mill, MD

Skills

  • Operational Efficiency and Safety
  • Refund Handling
  • Utilization Improvements
  • Staff Supervision
  • Inventory Supplies
  • Shipping and Receiving
  • Database Documentation
  • Detailed Instruction
  • Budget Controls
  • Customer Care
  • Order Picking and Processing
  • Quality Management
  • Outgoing Shipments Oversight
  • Policy and Procedure Adherence
  • Purchasing Management
  • Billing and Invoicing
  • Performance Evaluations
  • Employee Safety
  • Company Inventory Oversight
  • Delegating Work
  • Distribution and Warehousing
  • Hiring and Training
  • Conflict Resolution
  • Fleet Dispatching
  • Heavy Lifting
  • Inventory Management Software
  • Forklift Operation
  • Facility Maintenance
  • Freight Handling
  • Client Needs Assessment
  • Interdepartmental Collaboration
  • Complaint Investigation and Resolution
  • Staff Development
  • Project Planning and Scheduling

Additional Information

I have worked in the Electrical Distribution industry for over 30 years in various positions including delivery driver, stock, order pulling, shipping & receiving management, counter sales, and branch store management. During that time I have built relationships with manufacturer and factory representatives, as well as various customers which continue to this day.

Timeline

Purchasing Agent / Warehouse Manager

JDL Electric Co., Inc.
04.2006 - Current

Counter Salesman

Capital Electric Supply
02.2002 - 04.2006

GED -

Woodlawn Senior High

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MArk Loss