Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Mark Luedtke

Mark Luedtke

Logistics & Transportation
Kingwood,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Trucking & Logistics professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager and ready to help team achieve company goals.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

Brokerage Manager

Summit
12.2019 - 12.2022
  • Complied with established internal controls and policies.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Developed strategic plans for day-to-day financial operations.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Identified improvement changes regarding key processes for internal controls and accounting procedures.
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Oversaw high-volume accounting operations with a 6-person team focused on efficient budget administration, AP/AR and other financial management needs.
  • Increased new bank relationships within local community through execution of quarterly promotions.

Sales Executive

R And R Trucking
01.2022 - 09.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Held weekly meetings with management to identify techniques to overcome sales obstacles.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Worked independently with minimal supervision.
  • Built relationships with customers and community to promote long term business growth.

Sales Manager

New Energy Transport
01.2022 - 09.2022
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Reduced costs 35% through client and distributor price negotiations.
  • Increased regional market share 30% within 4 months.
  • Closed over $3 Million in new sales in 90 days
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.

Brokerage Operations Coordinator

Superior Nationwide Logistics
12.2016 - 12.2019
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Conducted invoicing and investigated accounts receivables discrepancies.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Used McLeod to prepare various correspondence, reports and other written material.

Dispatch Operator

Viking
12.2016 - 12.2018
  • Directed dispatching, routing and tracking of [Number] fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over 200 daily calls.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Received new orders, prepared documentation and assigned personnel.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
  • Assessed regulatory and operational risks for escalation to management.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.

Trucking Supervisor

Mustang
12.2012 - 12.2016
  • Worked closely with personnel, customers and contractors to resolve problems.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Developed and maintained courteous and effective working relationships.

Air Freight Delivery Supervisor

Expedited Logistics
12.2009 - 12.2012
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Advised clients on transportation and payment methods.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Independent Contract Driver

Dynamex
12.2002 - 11.2009
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Maintained consistent on-time delivery record with 100% of orders arriving ahead of schedule.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

Independent Contract Driver

City Sprint (800-COURIER)
11.1997 - 11.2002
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Used well-honed negotiation skills to garner cost-effective pricing for equipment.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.

Education

General Studies - Logistics And Materials Management

Kingwood College
Kingwood, TX

Skills

  • Financial Advisement
  • Employee Training Oversight
  • Prioritizing and Planning
  • Financial Expertise
  • Hiring and Terminations
  • Management of Financial Resources
  • Freight Brokerage
  • Sales Support
  • Insurance Negotiation
  • Spreadsheet Tracking
  • Word Processing
  • Proactive and Focused

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.

Timeline

Sales Executive

R And R Trucking
01.2022 - 09.2022

Sales Manager

New Energy Transport
01.2022 - 09.2022

Brokerage Manager

Summit
12.2019 - 12.2022

Brokerage Operations Coordinator

Superior Nationwide Logistics
12.2016 - 12.2019

Dispatch Operator

Viking
12.2016 - 12.2018

Trucking Supervisor

Mustang
12.2012 - 12.2016

Air Freight Delivery Supervisor

Expedited Logistics
12.2009 - 12.2012

Independent Contract Driver

Dynamex
12.2002 - 11.2009

Independent Contract Driver

City Sprint (800-COURIER)
11.1997 - 11.2002

General Studies - Logistics And Materials Management

Kingwood College
Mark LuedtkeLogistics & Transportation