Mark Lundy

Company Overview:

• Rapidly growing metal finishing job shop specializing in Zinc Plating, E-Coating, and Powder Coating, serving diverse industries including Automotive, Agriculture, Construction, Medical, Heavy-Duty Truck, Marine, and Off-Road Vehicles.

Sales & Account Management Highlights:

• Managed 85 profitable accounts, generating $6M–$7.5M in annual sales.
• Increased customer base by 40% and overall sales by 60% annually through targeted prospecting and relationship building.
• Developed new business across Wisconsin by identifying opportunities and educating clients on value-added finishing solutions.
• Strengthened customer retention and satisfaction through proactive service and consistent communication.
• Collaborated with Leadership, Engineering, and Customer Service teams to support capacity planning and deliver seamless onboarding and service execution.
• Executed structured weekly and monthly call cycles to maintain engagement and drive growth.
• Honored as a Top Job Shop in the industry for ten consecutive years.
• Continuously improved sales strategies including prospecting, follow-up, and upselling to maximize client value and revenue.
• Balanced client needs with pricing strategy to ensure profitability and long-term partnerships.

Territory Sales Manager
Transportation Services – U.S., Mexico, and Canada
(Post-Acquisition of Action Express)

• Opened and developed a previously untapped sales territory, establishing a strong market presence.
• Managed 65 accounts, generating $1.2M–$1.5M in annual sales with 35% growth in customer base and 20–35% increase in profitability year over year.
• Consistently exceeded monthly sales quotas (85% of tenure).
• Secured new business and reactivated dormant accounts through strategic outreach and relationship building.
• Conducted in-depth needs assessments, engaged key decision-makers, and partnered with operations to deliver customized service solutions.
• Owned the full sales cycle—from prospecting and onboarding to long-term client support.
• Collaborated with senior leadership to define goals, implement sales initiatives, and resolve client issues.
• Effectively managed multiple accounts and priorities while maintaining strong organization and attention to detail.
• Provided responsive, solutions-focused customer service that fostered loyalty and long-term relationships.
• Consistently identified opportunities and delivered tailored solutions that drove sales performance
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.