Mark L. Wilton Sr.
Pasadena,USA
Summary
Decorated Military Veteran with extensive knowledge of government and commercial Content Management Systems. Proven SharePoint Collection Administrator (SCA) with experience in providing technical support for SharePoint environments to include custom applications hosted on SharePoint and intranet configurations. Serves as SharePoint Technical Leader for the implementation, administration, integration and development in support of the Maryland Army National Guard and CECOM-G6. Demonstrated Senior Logistician and consultant with expertise in designing, maintaining and customizing SharePoint environments for tracking funding, customer request, and other supply & services activity from Cradle to Grave. Developed customized dashboards and Key Performance Indicators (KPI) for monitoring regulatory requirements and management of data. Possesses clear understanding and application of government policies, regulations in a peace-time environment. Dedicated, innovative, individual with the personal communication skills to work at all levels of the organization. Demonstrated Master Logistician (DML) with a clear understanding and interpretation of business processes and needs.
Overview
19
19
years of professional experience
Work History
SharePoint Solution Administrator
ASRC Federal
01.2023 - 01.2025
- Provided ongoing support as a Site Collection Administrator to support end-users and service request.
- Developed customized departmental sites and templates based on requirements provided by the team Requirements Analyst and Administrative department.
- Developed custom solutions using SharePoint Object Model, SharePoint Client Object Model, JavaScript, CSS, and Html.
- Performed content management for SharePoint sites.
- Troubleshooting of complex SharePoint application problems including client environments, application configuration, user permissions, and data accuracy.
- Performed site migrations, backups and restorations of the SharePoint sites and other content.
- Created User Guides for SharePoint applications and developed procedures for SharePoint users.
- Resolves application outages, monitors production applications, and supports day-to-day operations using a Customer Support Ticketing System.
- Ensures seamless integration with third-party applications and data feeds from key business systems.
- Serves as subject matter expert and technical liaison to business for SharePoint-related matters.
- Documents and maintains system configurations, application settings, and code changes.
- Collaborates with team and directly with customers to develop appropriate application training resources for end-users.
- Utilized applications such as ShareGate, Power Apps and Power Automate.
SharePoint Solution Administrator
AdHoc Research Tech.
01.2019 - 01.2023
- Provided ongoing support as a Site Collection Administrator to support end-users and service request.
- Developed customized departmental sites and templates based on requirements provided by the team Requirements Analyst and Administrative department.
- Developed custom solutions using SharePoint Object Model, SharePoint Client Object Model, JavaScript, CSS, and Html.
- Performed content management for SharePoint sites.
- Troubleshooting of complex SharePoint application problems including client environments, application configuration, user permissions, and data accuracy.
- Performed site migrations, backups and restorations of the SharePoint sites and other content.
- Created User Guides for SharePoint applications and developed procedures for SharePoint users.
- Resolves application outages, monitors production applications, and supports day-to-day operations using a Customer Support Ticketing System.
- Ensures seamless integration with third-party applications and data feeds from key business systems.
- Serves as subject matter expert and technical liaison to business for SharePoint-related matters.
- Documents and maintains system configurations, application settings, and code changes.
- Collaborates with team and directly with customers to develop appropriate application training resources for end-users.
- Utilized applications such as ShareGate, Power Apps and Power Automate.
SharePoint Developer
Link Solutions, Inc.
01.2017 - 01.2019
- Provided ongoing support as a Site Collection Administrator to support end-users and service request.
- Developed customized departmental sites and templates based on requirements provided by the team Requirements Analyst and Administrative department.
- Developed custom solutions using SharePoint Object Model, SharePoint Client Object Model, JavaScript, CSS, and Html.
- Performed content management for SharePoint sites.
- Troubleshooting of complex SharePoint application problems including client environments, application configuration, user permissions, and data accuracy.
- Performed site migrations, backups and restorations of the SharePoint sites and other content.
- Created User Guides for SharePoint applications and developed procedures for SharePoint users.
- Resolves application outages, monitors production applications, and supports day-to-day operations using a Customer Support Ticketing System.
- Ensures seamless integration with third-party applications and data feeds from key business systems.
- Serves as subject matter expert and technical liaison to business for SharePoint-related matters.
- Documents and maintains system configurations, application settings, and code changes.
- Collaborates with team and directly with customers to develop appropriate application training resources for end-users.
- Utilized applications such as ShareGate, Power Apps and Power Automate.
Senior Software Engineer & Business Process Reengineering Consultant
RightDirection Technology Solutions
01.2015 - 01.2017
- Performed highly complex analysis, design, development, testing, and debugging of computer software in support of CECOM LCMC ILRC.
- Assisted with Lean Six Sigma support services for the development of Total Life Cycle Systems Management strategies for systems and programs.
- Analyzed and applied advanced methods, theories, and research techniques in the investigation and solution of complex and advanced software applications and problems.
- Planned and conducted major technical phases of Lean Six Sigma projects by coordinating the efforts of technical support staff and the performance of assigned projects.
- Reviewed completion and implementation of technical deliverables for G6 provided environment.
- Assisted with training support requirements.
- Performed SharePoint administrator task, design and development activities for high – level CECOM-HQ-ILRC supported programs.
Senior CRM Business Consultant | Trainer (TMT)
Accenture Federal Services | AboutWeb
01.2015 - 04.2015
- Configured and customized Microsoft Dynamic CRM with TMT to include security and permissions, user interface, and key settings according to user requirements.
- Planned and performed Data Migration and Validation testing for new systems deployments.
- Conducted classroom training and desk-side support for End users, Senior Executive Staff (SES), and technical support staff on Content Management Systems best practices and usage procedures. Provided on-site training for technical leaders to include System Administrators and key Content Managers.
- Designed training curriculum for Microsoft Content Management Systems to include presentation edits, related training handouts and learning aids and materials
- Maintained working knowledge of key Microsoft Content Management Systems such as Office 365 and SharePoint 2013 to lead technical discussions on the advantages or leveraging each system
- Served in additional role of Business Analyst advising the customer on best practices for configuring CRM and the Task Management Tool (TMT).
- Served as customer Technical point-of-contact on communicating key customer change management initiatives supporting the deployment and support of the solution.
- Produced formal solution training and configuration materials for the customer.
- Supported technical staff during solution installation with user and organization account creation, solution configuration and troubleshooting.
- Conducted functional testing of solution and lead customer adoption process.
Consultant | Project Management & Information Technology Support | SharePoint Administrator
DuraBante, LLC
01.2010 - 01.2011
- Provided the Project Manager support on all Constellation Energy projects.
- Created and maintained all project schedules using Microsoft Project.
- Provided daily updates for all project budgets and timelines using Microsoft Project.
- Created Project Management Information System leveraging SharePoint to track project status and tasks for team of managers and stakeholders
- Organized meetings, performed follow-up activities, monitored project status.
- Evaluated projected budgets verses the clients projected budgets and timelines.
- Gathered and managed acquired data, created PowerPoint presentations, and briefed clients to deliver updates to technical guidance and instructions
- Delivered proof of concept designs for Master Page and site layouts for SharePoint intranet site.
- Initiated periodic updates and improvements to the company website.
- Directed in analyzing, improving, monitoring, and lowering organizational costs.
- Established policies and procedures and provided a secure network environment.
- Performed a variety of Logistics task and Asset Management duties including acquisitions, procurement, utilization, inventory control, and disposition of all equipment.
- Supported the implementation and deployment of Enterprise software applications.
- Provided technical support and customer service related task for all members of the organization.
- Provided project status and to discuss upcoming IT Project Management Objectives-PMO.
- Analyzed statistical data on logistics operations to determine if standards and directives are achieved.
- Managed requisitions, shipments, receiving and storage operations on a daily basis.
- Maintained records, documentation and supporting documents for expendable and non-expendable supplies & equipment.
- Extensive understanding of shipping and receiving procedures and documentation required by law for overseas shipping.
- Analyzed potential mobilization needs and ensures that required inventory items are in stock or requisitioned/purchased.
- Worked directly with senior management to identify and implement cost cutting measures to reduce overall inventory levels of items no longer in use.
- Documented all disposal activities and ensure that all policies, procedures and regulations are followed.
Logistics Project Manager/ Database Manager | SharePoint Engineer | Trainer
ITX / Cherokee Services Group (CSG)
01.2006 - 01.2010
- Designed and managed logistics portal content; team collaboration sites that integrate with other enterprise systems.
- Designed and developed solutions in SharePoint 2010 using Site Collections, Libraries and Lists, Master Pages and Page Layouts, Content Types, Columns, Templates, Web Parts and Workflow.
- Provided mentoring & escalation resolution assistance; technical assessments & work assignments for applications transitioning into support.
- Coordinated with IT and Network teams on the full-scale migration and upgrade of SharePoint Portal Server 2003 to SharePoint 2010, including all documents, site assets, and structure.
- Analyzed and translated business requirements into SharePoint site layouts to include Master page and page layout designs and functional specifications in support of organizational needs through strong internal partnering and development of detailed understanding of business processes.
- Facilitated group discussions with key stakeholders in planning and execution of tasks related to new SharePoint based initiatives including document management policies, site assets, to include images and text, and final approval of design elements to maintain corporate intranet standards.
- Architected SharePoint site map to determine the organizational hierarchy of site collections, sub-sites, and pages.
- Configured custom web-parts and installed features to support real-time status of all Supply & Services activity request.
- Designed and entire SharePoint Security Model based on existing Active Directory and Exchange groups.
- Created custom SharePoint groups at site collection and subsite levels.
- Coordinated with key stakeholders to implement custom permissions.
- Developed SharePoint standards operation procedures, guidelines, policies, and enforced approved standards.
- Consulted management of enhancement & upgrades with an emphasis on process improvement, forms, and custom web-parts.
- Identified and improved processes using Lean techniques (Six Sigma).
- Managed technical application Development Lead, Business Analyst and Project Manager for web application projects for the Director.
- Designed full curriculum for SharePoint end user training to include custom learning materials, presentation slides, and coordinated delivery of Conducted end-user SharePoint training.
- Maintained understanding of technical tools and trends to effectively assess technologies and integrate applications to support the organization.
- Delivered IT capabilities tightly aligned with strategies, plans and priorities ofthe Director and staff members.
- Monitored Site Collection sizes and quotas for list & library thresholds.
Education
Associate of Science - Administration and Management
Excelsior College
Albany, NY2012
Lean Six Sigma Black Belt - undefined
Villanova University
Certified Six Sigma Green Belt - undefined
Management and Strategy Institute - MSI
Demonstrated Master Logistician (DML) - undefined
US Army Logistics University / SOLE
DOD Government Purchase Card GPC - undefined
Defense Acquisition University - DAU
Systems Acquisition Management - undefined
Acquisition Logistics -
Acquisitions University
Online Course02.2013
Skills
- Adobe Photoshop
- Adobe Acrobat Pro
- A (Trained)
- Anti-Phishing Training
- Computer Security Training
- Information Assurance Awareness Training
- Information Assurance Security Officer Course (IASO)
- Microsoft Visio
- Microsoft SharePoint 2010 - 2016, & SharePoint Online
- MS Office 365
- Microsoft Teams
- Network (Trained)
- Network Administrator
- Power Apps
- Power Automate
- Risk Management Course
- Security (Trained)
- ShareGate
- SharePoint Designer
- Windows Server 2003-2008
- Visual Studio Code
- VMware
Accomplishments
- Meritorious Service Medal (2)
- Civilian Meritorious Service Medal (2)
- Army Commendation Medal (3)
- Army Achievement Medal (6)
- National Defense Service Medal
- Honors List, Anne Arundel Community College 2010
Affiliations
- The American Legion Post #0263
- Baltimore SharePoint User Group
- Central Maryland Association of .Net Professionals
- Federal SharePoint User Group
- The 121st Engineer Battalion Association
- National Department of Transportation Association
Timeline
SharePoint Solution Administrator
ASRC Federal
01.2023 - 01.2025
SharePoint Solution Administrator
AdHoc Research Tech.
01.2019 - 01.2023
SharePoint Developer
Link Solutions, Inc.
01.2017 - 01.2019
Senior Software Engineer & Business Process Reengineering Consultant
RightDirection Technology Solutions
01.2015 - 01.2017
Senior CRM Business Consultant | Trainer (TMT)
Accenture Federal Services | AboutWeb
01.2015 - 04.2015
Consultant | Project Management & Information Technology Support | SharePoint Administrator
DuraBante, LLC
01.2010 - 01.2011
Logistics Project Manager/ Database Manager | SharePoint Engineer | Trainer
ITX / Cherokee Services Group (CSG)
01.2006 - 01.2010
Lean Six Sigma Black Belt - undefined
Villanova University
Certified Six Sigma Green Belt - undefined
Management and Strategy Institute - MSI
Demonstrated Master Logistician (DML) - undefined
US Army Logistics University / SOLE
DOD Government Purchase Card GPC - undefined
Defense Acquisition University - DAU
Systems Acquisition Management - undefined
Associate of Science - Administration and Management
Excelsior College
Acquisition Logistics -
Acquisitions University
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