Mark Maire
Field Service Engineer
Columbus,OH
Summary
Dedicated and results-driven Field Service Technician with 12 years work experience in the US Navy and building automation handling diagnostics, repairs, installation/ configuration, optimization, and preventative maintenance of a wide array of complex hardware and software. Proven track record of sound analytical and problem-solving skills with the discipline to ensure prompt and timely resolution of technical issues to please the customer. Superb communicator accustomed to scheduling technician teams to repair weapon, computer, and radar systems in high-pressure, deadline- driven environments.
Overview
13
13
years of professional experience
Work History
LEAD CONTROLS TECHNICIAN
ATS AUTOMATION, FACEBOOK DATA CENTER
COLUMBUS, OH
05.2021 - Current
- Directly led six technicians to the execution of maintenance and checkout of control systems and equipment to ensure proper operation
- Troubleshot malfunctions in control system components, including PLCs, RTUs, I/O modules, etc., using structured problem-solving techniques
- Assisted with commissioning new projects by performing testing and troubleshooting activities as required for startup or shutdown procedures
- Provided technical support for operators during start up / shut down procedures and assisted in training personnel regarding safe operating practices within the facility.
SOFTWARE ENGINEER
JP MORGAN & CHASE
COLUMBUS, OH
04.2020 - 05.2021
- Worked on the development of multiple software platforms, tested software products, and reported test results to supervisors
- Collaborated with colleagues on the creation of a new fraud risk application in order to increase overall efficiency to reduce fraudulent activity
- Pro-actively participated in weekly team meetings and conducted reports on the projects' progress.
QUALITY ASSURANCE SUPERVISOR
US NAVY
SILVERDALE, WA
01.2016 - 01.2020
- Oversaw efficient and accurate completion of mission critical tasks required for submarine deployment
- Supervised 20 technicians and other employees on quality assurance and process improvement.
ELECTRONICS TECHNICIAN/SUPERVISOR
US NAVY
, NORFOLK
01.2010 - 01.2016
- Emphasized preventative maintenance of all systems within assigned territory to ensure maximum productivity
- Routinely instructed employees in a formal setting on procedures and techniques of soldering, fiber optic repair, and connector repair
- Managed a team of 25 technicians charged with maintaining and operating weapon, computer, and radar systems
- Performed preventative/corrective maintenance and troubleshooting on complex electronic systems to guarantee good working order
- Decreased system downtime by 50%
- Performed heavy calendar management by scheduling and personally monitoring preventative maintenance procedures for multiple equipment systems and technician teams
- Utilized technical documentation skills to create reports and briefs to senior staff
- Gained comprehensive knowledge of electronic systems such as AC/DC circuits, communication receivers, digital logic circuits, solid-state electronics, pneumatics/ hydraulics, and radar systems
- Learned maintenance management for all aforementioned systems.
Education
No Degree - Computer Science
University of Maryland, Global
05.2001 -
Skills
Customer service management
Accomplishments
- Navy and Marine Corps Commendation Medal
- Navy and Marine Corps Achievement Medal (3x)
- Hand-selected by Commanding Officer to be meritoriously promoted to higher rank, twice
- Consistently ranked top amongst peers in performance evaluations
Timeline
LEAD CONTROLS TECHNICIAN
ATS AUTOMATION, FACEBOOK DATA CENTER
05.2021 - Current
SOFTWARE ENGINEER
JP MORGAN & CHASE
04.2020 - 05.2021
QUALITY ASSURANCE SUPERVISOR
US NAVY
01.2016 - 01.2020
ELECTRONICS TECHNICIAN/SUPERVISOR
US NAVY
01.2010 - 01.2016
No Degree - Computer Science
University of Maryland, Global
05.2001 -
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