Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Mark Maldonado

Los Angeles,CA

Summary

Live venue Operations Manager & Facilities Technician with over 15 years experience in managing personnel (housekeeping, vendors & technicians) and liaison to City Officials visiting onsite for inspections.

Professional technician with strong background in facilities management. Skilled in carpentry, electrical work, plumbing, and general maintenance. Known for effective team collaboration, team morale building and adaptability to changing needs. Focused on achieving results and ensuring operational efficiency. Reliable problem-solver with strong attention to safety and compliance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Senior Facilities Technician

Taubman at the Beverly Center
11.2024 - Current
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
  • Served as a liaison between management teams and external contractors during construction projects.
  • Reduced equipment downtime by implementing preventive maintenance programs and coordinating timely repairs.
  • Operated forklifts and other heavy equipment to load or unload trailers.
  • Maintained a clean and organized work environment, adhering to company policies and industry standards.
  • Optimized inventory levels by establishing a tracking system for tools, parts, and equipment needed for daily operations.
  • Enhanced facility efficiency by conducting regular maintenance checks and addressing issues promptly.
  • Coordinated with vendors to negotiate contracts for services such as waste disposal and landscaping, ensuring cost-effective solutions.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Streamlined workflow processes, optimizing space utilization for maximum productivity.
  • Ensured compliance with OSHA regulations, maintaining accurate records of inspections and training sessions.
  • Contributed to successful project completion by providing technical support during construction and renovation projects.
  • Sourced and obtained multiple quotes for parts and supplies per purchasing requirements.
  • Maintained facility to foster clean environment free from litter, dust, and pollutants.
  • Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Boosted team morale by fostering open communication channels among coworkers and supervisors alike.

Operations Manager

the Dolby Theatre
01.2018 - Current
  • I manage the overall functionality and appearance of the Dolby Theatre which includes:
  • Scheduling maintenance with outside Vendors such as Plumbers, Electricians, Carpenters, Fire Safety and other trade specialists.
  • Manage the Housekeeping department (25-30 Employees).
  • Order Facilities Maintenance supplies such as cleaning products and technical labor tools & hardware.
  • I also perform a lot of the technical maintenance myself (and with a small Operations department of 4) which, include Electrical work, Plumbing & Carpentry.
  • Coordinate with Mall representatives at Hollywood & Highland (Ovation Mall) where the DOLBY Theatre is located.
  • Liaison to city Officials such as Fire Marshals, Police department, Health inspectors etc. that arrive onsite.
  • Coordinate with all departments prior to and after Events.
  • Event setup.

Facilities Manager

the Pasadena Playhouse
01.2008 - 01.2018
  • I Managed the overall functionality and appearance of the Pasadena Playhouse in the city of Pasadena which includes:
  • Scheduling maintenance with outside Vendors such as Plumbers, Electricians, Carpenters, Fire Safety and other trade specialists.
  • Manage the House Keeping department (6 Employees).
  • Order Facilities Maintenance Supplies such as cleaning products and technical labor tools & hardware.
  • I also performed a lot of the technical maintenance myself which, include Electrical work, Plumbing & Carpentry.
  • Coordinated with the Building Owner & Neighboring businesses.
  • Liaison to city officials such as Fire Marshals, Police department, Health inspectors etc. that arrive onsite.
  • Coordinate with all departments prior to and after Events.
  • Event setup.

Shop Foreman & Assistant Technical Director

the Pasadena Playhouse
01.2008 - 01.2011
  • Managed all Carpenters, Welders and scenic Artists.
  • Ordered supplies & building materials for Plays.
  • Planned scene building schedule in the shop.

Freelance Carpenter

The Geffen Playhouse, the Kirk Douglas Theater & various small Playhouses in Los Angeles County
01.2001 - 01.2008
  • Carpenter.
  • Rigger.

Education

GED -

Garfield Adult Edu.
Alhambra, CA

Skills

  • Preventive Maintenance, Problem solving
  • Equipment installation
  • Personnel Management Maintenance & Housekeeping
  • Events Management & Coordinator
  • Vendor Management
  • Building automation systems, Lighting & HVAC
  • Electrical troubleshooting
  • Carpentry, Welding, Electrical, Plumbing, Drywall, Tile, Painting
  • Report writing
  • Problem-solving, Attention to detail
  • Effective communication
  • Verbal and written communication

Certification

OSHA General Safety training

MEWP boom Scissors Safety Course

Timeline

Senior Facilities Technician

Taubman at the Beverly Center
11.2024 - Current

Operations Manager

the Dolby Theatre
01.2018 - Current

Facilities Manager

the Pasadena Playhouse
01.2008 - 01.2018

Shop Foreman & Assistant Technical Director

the Pasadena Playhouse
01.2008 - 01.2011

Freelance Carpenter

The Geffen Playhouse, the Kirk Douglas Theater & various small Playhouses in Los Angeles County
01.2001 - 01.2008

GED -

Garfield Adult Edu.

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Mark Maldonado