Mark Malitz
Wickliffe,OH
Summary
Results-driven professional with extensive experience in real estate, specializing in purchases, sales, foreclosures, and evictions. Experience with legal documents, including purchase offers, sales contracts, leases, and eviction notices. Strong communication and critical thinking skills while consistently delivering quality work and exceptional service. Excellent client communication and ability to help guide them through various issues and emergencies leading to a feeling that they were treated in a professional comforting manner, even in the most difficult situations.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Coventry Courts Management
Willowick, OH
10.2018 - Current
- Met with governmental inspectors and handled all steps of the inspection process.
- Determined the need for, and scheduled, outside contractors as needed, ensuring that work was completed correctly.
- Troubleshoot complex electrical and mechanical issues with minimal downtime.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Estimated costs to repair machinery, equipment, or building structures.
- Ordered parts, supplies, or equipment from catalogs or suppliers.
- Inspected grounds and buildings to identify, minimize, and correct hazardous property conditions, or liability concerns.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintenance Supervisor / Principal
Cleveland Property Advisors
Cleveland, OH
06.2015 - 10.2019
- Met with and oversaw all inspections during the purchase, sale, and annual inspections.
- Evaluated and assessed the profitability of new purchases.
- Appraised and developed rehabilitation plans for vacant units.
- Implemented new technologies that improved overall operational efficiencies within the department.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Coordinated with vendors and contractors to ensure timely completion of projects.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Reported project progress, site problems, and labor status.
- Coordinated with external contractors for specialized maintenance projects.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Negotiated contracts with vendors and suppliers to secure cost-effective services.
- Trained and monitored employees to teach daily tasks and improve performance.
- Monitored inventory and ordered needed supplies to meet demand for repairs.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Kept records of parts and equipment used in projects to update inventory.
- Filled out work orders, repair logs, and maintenance plans to document work completed.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed routine maintenance and repair.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) - Paralegal Studies
Lakeland Community College
Willoughby, OHSome College (No Degree) - Business Accountancy
University of Kentucky
Lexington, KYSkills
- Project Support
- Team collaboration
- Legal research
- Client relationships
- Client communication
- Contract review
- Document filing
- Operations support
Affiliations
- Secretary, then vice president, and now president of Lakeland Paralegal Association.
- Phi Sigma Kappa member and former house director at University of Kentucky
- Member of the Parma Lapidary Club.
- Former member of the Lake Catholic Parents Rugby Club.
- Avid gem hunter, rockhound, and miner.
Accomplishments
- Regular on Deans list at Lakeland Community College.
Timeline
Maintenance Technician
Coventry Courts Management
10.2018 - Current
Maintenance Supervisor / Principal
Cleveland Property Advisors
06.2015 - 10.2019
Some College (No Degree) - Paralegal Studies
Lakeland Community College
Some College (No Degree) - Business Accountancy
University of Kentucky
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