Mark Mallorga

• Operated cranes appropriately to hoist metal components into required areas.
• Performed layout and installation of steel structures, including beams, columns, stairways and catwalks.
• Checked verticality of steel structures with plumb lines or lasers levels.
• Encouraged workers to take precautions to prevent mishaps and injuries on job sites.
• Operated forklifts or boom lifts when necessary for reaching elevated areas.
• Connected columns, beams and girders using bolts and shear connections.

Changing the oil pipes to machines and rebuilding the machines from the job site

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Understood and followed oral and written directions.
• Completed day-to-day duties accurately and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Achieved cost-savings by developing functional solutions to problems.
• Maintained updated knowledge through continuing education and advanced training.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Planned and completed group projects, working smoothly with others.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Worked with cross-functional teams to achieve goals.
• Maintained schedule of class assignments to meet deadlines.
• Delivered products to customer locations on time.
• Collaborated with others to discuss new opportunities.
• Identified needs of customers promptly and efficiently.

• Planned and completed group projects, working smoothly with others.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Understood and followed oral and written directions.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Delivered products to customer locations on time.