Mark Malone
West Hartford,CT
Summary
Dynamic and creative professional with a strong background in musical direction and customer service, exemplified as Praise Band Leader at West Hartford United Methodist Church. Proven ability to enhance audience engagement through diverse music styles while fostering teamwork and collaboration. Skilled in food safety and sanitation, ensuring high standards in culinary environments.
Overview
16
16
years of professional experience
Work History
Praise Band Leader
West Hartford United Methodist Church
04.2018 - Current
- Enhanced audience engagement by incorporating diverse music genres and styles into performances.
- Conducted regular talent auditions to maintain optimum musical standards within the group.
- Enriched the Sunday services with music form the heart in an effort to promote and celebrate Christianity.
Child Caretaker
Home
01.2015 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
- Encouraged creative expression through arts and crafts activities, nurturing each child''s artistic talents.
Chef/Line Cook
Chartwells Schools Dining Services
01.2014 - 06.2015
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Line Cook
Hofbrahaus Chicago
01.2012 - 02.2013
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Saute Cook
Olive Garden
06.2011 - 01.2013
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
- Maintained neat appearance and clean uniform to project professionalism to customers.
- Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.
- Performed thorough quality checks of food plating and presentation.
Benefit Specialist
Zurich American Insurance
09.2009 - 07.2012
- Maintained accurate records of all employee benefits transactions, ensuring compliance with federal regulations.
- Successfully managed leave of absence requests, ensuring timely communication with employees and proper documentation.
- Improved employee understanding of benefit offerings through informative presentations and workshops.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits were applied each pay cycle.
- Resolved complex benefits-related issues promptly, maintaining strong relationships with both employees and vendors.
Education
Masters of Divinity - Theology
Wesley Theological Seminary
Washington DC05-2026
Bachelor of Arts - Music Vocal Performance
Sonoma State University
Rohnert Park, CA06-2009
No Degree - Culinary Arts
The Cooking And Hospitality Institue of Chicago
Chicago, ILNo Degree - Music Performance
University of North Florida
Jacksonville, FLSkills
- Musical direction
- Rehearsal planning
- Songwriting
- Music theory
- Stage presence
- Improvisation techniques
- Sight reading
- Melodic development
- Ensemble coordination
- Customer service
- Active listening
- Critical thinking
- Food safety and sanitation
Timeline
Praise Band Leader
West Hartford United Methodist Church
04.2018 - Current
Child Caretaker
Home
01.2015 - Current
Chef/Line Cook
Chartwells Schools Dining Services
01.2014 - 06.2015
Line Cook
Hofbrahaus Chicago
01.2012 - 02.2013
Saute Cook
Olive Garden
06.2011 - 01.2013
Benefit Specialist
Zurich American Insurance
09.2009 - 07.2012
Masters of Divinity - Theology
Wesley Theological Seminary
Bachelor of Arts - Music Vocal Performance
Sonoma State University
No Degree - Culinary Arts
The Cooking And Hospitality Institue of Chicago
No Degree - Music Performance
University of North Florida
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