Amanda Mangiarelli
North Providence,RI
Summary
Dynamic Paraprofessional Educator with a proven track record at North Providence School Department, excelling in classroom management and individualized education plans. Skilled in fostering student engagement and effective parent communication, I leverage strong organizational abilities and collaborative techniques to enhance learning outcomes for diverse learners.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Paraprofessional Educator
North Providence School Department
09.2019 - Current
- Collaborated with teachers to implement individualized education plans for diverse learners.
- Assisted in classroom management to create a positive learning environment.
- Supported student engagement through interactive instructional techniques and activities.
- Monitored student progress, providing feedback to educators on academic performance.
- Developed and maintained effective communication with parents regarding student behavior and achievements.
- Trained new paraprofessionals on classroom procedures and best practices for student support.
- Participated in professional development workshops to enhance educational strategies and skills.
- Led small group sessions focused on skill-building and academic reinforcement for struggling students.
Office Associate
1302 MarketPlace
04.2009 - 01.2014
- Assisted in daily office operations, ensuring efficient workflow and organizational effectiveness.
- Prepared weekly employee payroll.
- Coordinated scheduling and communication between departments to streamline processes.
- Implemented filing systems for improved document retrieval and organization.
- Oversaw inventory management, maintaining accurate stock levels of supplies and equipment.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Maintained spreadsheets in Excel to track and chart information such as inventory and deliveries.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Processed incoming correspondence promptly while maintaining an organized workspace.
Wait Staff Member
Kitchen Bar
12.2010 - 06.2011
- Delivered exceptional customer service in high-paced environment, ensuring guest satisfaction and repeat business.
- Assisted in training new staff on menu knowledge and service protocols, promoting team efficiency.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards consistently.
- Collaborated with kitchen staff to expedite food orders, enhancing overall dining experience for guests.
Head Hostess
P.F. Chang's Bistro
05.2008 - 11.2010
- Managed seating arrangements to optimize guest flow and minimize wait times.
- Trained and mentored new host staff on customer service standards and operational procedures.
- Coordinated reservation systems to ensure accuracy and enhance guest experience.
- Developed strategies for improving table turnover rates during peak hours.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Manager on Duty
Cyber Tans
04.2005 - 01.2008
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Managed scheduling to optimize workforce productivity during peak hours.
- Conducted regular inventory audits to maintain stock levels and minimize shrinkage.
- Resolved customer inquiries and complaints effectively, fostering positive guest experiences.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Cashier
Mangiarelli's Fruitland
08.2003 - 03.2005
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
No Degree - Business Management
Rhode Island College
Providence, RI04-2008
No Degree - Business Management
Community College of Rhode Island
Warwick, RI09-2007
High School Diploma -
North Providence High School
North Providence, RI06-2005
Skills
- Classroom management
- Teacher collaboration
- Autism Spectrum Support
- Writing support
- Classroom organization
- Student engagement
- Teacher assistance
- Behavioral interventions
- Parent communication
- Documentation
- Small group instruction
- Activity planning
- Motor skills development
Certification
- Professional Development Program Certificate - The Autism project
Certificate of Accomplishment -The Autism Project
The Autism Project is a unique collaboration of parents, professionals and community members that has existed since 1997. The project provides quality support, training, and programming that is accessible to all for children and adults with Autism Spectrum Disorder (ASD), their families, and those who work with them. Completed the comprehensive professional training to support individuals with ASD, other developmental disabilities, and communication, social-emotional, and regulation challenges.
Timeline
Paraprofessional Educator
North Providence School Department
09.2019 - Current
Wait Staff Member
Kitchen Bar
12.2010 - 06.2011
Office Associate
1302 MarketPlace
04.2009 - 01.2014
Head Hostess
P.F. Chang's Bistro
05.2008 - 11.2010
Manager on Duty
Cyber Tans
04.2005 - 01.2008
Cashier
Mangiarelli's Fruitland
08.2003 - 03.2005
No Degree - Business Management
Rhode Island College
No Degree - Business Management
Community College of Rhode Island
High School Diploma -
North Providence High School