Mark Marden
Towson,MD
Summary
Strong networking and customer service abilities, consistently helping clients make informed decisions on home purchases and refinancing.
Overview
30
30
years of professional experience
Work History
Residential Real Estate Appraiser
Opteon Appraisal
07.2022 - Current
- Inspected new and existing properties and noted distinctive characteristics.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Assisted clients in making informed decisions regarding home purchases and refinancing options through comprehensive appraisals and explanatory reports.
- Improved report turnaround time by organizing workload effectively at 30 appraisals per month, prioritizing assignments based on client deadlines and complexity of tasks involved.
- Provided support during dispute resolution processes between buyers/sellers or lenders/borrowers by presenting credible evidence supporting valuation conclusions reached.
- Collaborated with real estate agents, mortgage lenders, and homeowners to gather relevant property information for accurate appraisals.
- Continuously sought opportunities for business growth by networking with local real estate professionals, attending industry events, and actively participating in relevant online forums.
- Completed appraisals on all residential from modest to complex properties.
Residential Real Estate Appraisal
Marden Appraisal Services
01.2000 - 07.2022
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Completed appraisals on pre-set number 25-40 properties per month to meet production goals.
- Collaborated with real estate agents, mortgage lenders, and homeowners to gather relevant property information for accurate appraisals.
- Provided support during dispute resolution processes between buyers/sellers or lenders/borrowers by presenting credible evidence supporting valuation conclusions reached.
Financial Services
Prudential Insurance, Citicorp, Chevy Chase Bank
03.1995 - 01.2000
- Made over 100 cold calls per day.
- Acquired over $32,000,000 within the first week
- Achieved the Million Dollar Roundtable within the first year.
- Implemented effective sales techniques, driving growth in key product areas.
- Built strong relationships with clients, leading to increased referrals and repeat business.
- Achieved revenue growth through cross-selling of financial products and services to existing clients including stocks, bonds and life insurance for estate planning.
- Managed a diverse portfolio of client accounts, ensuring personalized attention to individual needs and goals.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Achieved revenue growth through cross-selling of financial products and services to existing clients.
- Enhanced client satisfaction by providing exceptional customer support and resolving issues in a timely manner.
Education
Master of Arts - Urban Studies
University of Maryland
College Park, MDBachelor of Arts - Urban Studies
University of Maryland
College Park, MDSkills
- Cold Calling
- Verbal and written communication
- Networking and relationship building
- Critical thinking aptitude
- Lender practices
- Customer Service
- Problem-solving abilities
- Multitasking
- Critical Thinking
- Professional ethics
- Professionalism
- Time management abilities
- Networking skills
- Problem-solving aptitude
- Mortgage lending
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Residential Real Estate Appraiser
Opteon Appraisal
07.2022 - Current
Residential Real Estate Appraisal
Marden Appraisal Services
01.2000 - 07.2022
Financial Services
Prudential Insurance, Citicorp, Chevy Chase Bank
03.1995 - 01.2000
Master of Arts - Urban Studies
University of Maryland
Bachelor of Arts - Urban Studies
University of Maryland
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