Mark Martin
Scottsdale, Arizona,AZ
Summary
Determined Business Owner with commitment to excellence and more than 30 years of experience. Effective collaborator promoting quality and detail.
Overview
32
32
years of professional experience
Work History
Presiden/CEO
Lucena Landscape & Maintenance, Inc.
03.1996 - 12.2022
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Directed market expansions to propel business forward, meet changing customer needs.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Initiated strategy to drive company growth and increase market share and profitability.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Division Manager
Bergensons Property Services
01.1991 - 01.1996
- Met divisional objectives by recruiting and qualifying vendor and trade bases.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Established clear and consistent policies and procedures.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Supervised daily planning, coordination and administration for division operations.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Madison High
San Diego, CA06.1972
Skills
- Adaptable and Flexible
- Recruiting and Hiring Top Talent
- Productivity Performance
- Process Improvement
- Attention to Quality
- Relationship Management
- Effective Communicator and Public Speaker
- Analytical and Critical Thinker
- Employee Motivation and Performance
Accomplishments
- Supervised team of 82 staff members.
- Achieved results through effectively helping with Growth.
- Collaborated with team of 82 in the development of new business.
Languages
English
Full Professional
Portuguese
Full Professional
Spanish
Professional Working
Timeline
Presiden/CEO
Lucena Landscape & Maintenance, Inc.
03.1996 - 12.2022
Division Manager
Bergensons Property Services
01.1991 - 01.1996
Madison High