Mark Martinez

Manage the process of servicing all vehicles that are taken into the dealership to be sold.

• Intake of new and used vehicles
• Inputting all vehicles into computer inventory system
• Setting up schedule of technicians on what vehicles to repair
• Ordering of parts needed for repairs
• Final inspection of completed vehicles
• Keeping in contact with sales team to relay status of all vehicles on lot

Worked with existing accounts and added new accounts, to build relationships, increase sales, streamline processes, and create a positive view of the Parts Authority Brand

Took care of all issues pertaining to the accounts I serviced, including but not limited to, delivery times and mistakes, returns, credits and collections, account complaints, and product issues

• Developed relationships with vendors to help introduce new lines and products to accounts in order to increase business
• Increased sales 35% to 40% over prior year for same territory
• Added 20 new accounts within 1st year
• Built strong relationships with account base and Parts Authority store personnel to create a profitable business partnership
• Introduced several new product lines to my accounts helping to increase sales.

Took on 400+ accounts over a 9-state area, working with high level management on both GPC clients and GPC side

Coordinated high level meetings throughout the territory, developed programs and contests, and worked with field reps to build a strong foundation and relationship to drive sales and create a culture of openness, trust, accountability in order to have a successful partnership

• Exceeded Quota since start of position with an increase of 12%+ per year
• Increased sales in excess of $3 million per year since 2018
• Built and formed strong relationships between assigned clients and local NAPA sales teams, to further sales and create a mutual business partnership.

Forged and built relationships between GPC and the national major accounts. Re-established and cultivated the relationship between major account locations and the company owned stores to increase sales and gain trust. Handled any and all issues that surfaced, including but not limited to, delivery times, returns and credits, collections, account complaints, and product issues

• Increased sales by 100%+ over previous year’s numbers
• Averaged 40% gross profit throughout book of business
• Changed client’s overall view of NAPA from a negative outlook to a positive one, resulting in better overall performance from the major accounts.

Maintained and established new accounts using several products within the sports nutrition industry by speaking with business owners and managers on a consistent basis to build relationships. Set up product orders, maintained proper inventory levels and merchandising, collected payments, handled invoices and bank deposits, and introduced new product lines

• Increased sales by 50% in 6 months
• Met and exceeded monthly quota goals on a consistent basis
• Grew territory to over 200+ accounts.

Assessed homeowner’s needs, to provide them with a custom solar system and program to fit customer’s needs by analyzingassesing homeowner’s electric bills, assessing future usage, and designing a system within the specs and standards of many different utility companies

• Guide homeowners through the programs SolarCity offered to best benefit them
• Monitor process from setting up install to follow up and service calls
• Maintained working relationship with all clients to develop a referral base to increase sales
• Part of the country’s #1 sales team (sales and new accounts).

• Designed, advised, planned and managed home theater solutions for several different applications and customer needs
• Processed payments, paperwork, and delivery; including, but not limited to, coordinating installation processes and management of customer satisfaction throughout complete project process
• Performed store opening and closing duties, including but not limited to, balancing cash drawers, deposits, store numbers being calculated and sent to headquarters, store pricing, merchandising, and cleanliness
• Developed customer base and increased sales through referrals and lead generation
• Top sales rep within division.

• Self-motivated and results oriented business owner, committed to professionalism, with excellent written and verbal communication skills with the ability to communicate with a diverse number of people
• Known and respected for having strong management principles, exemplary customer/client relation skills, and successful leadership qualities
• Started business from the ground up in the cash for gold industry
• Secured regular locations in Phoenix, Roseville, Cupertino, Folsom, Elk Grove, and Sacramento, among other locations
• Licensed as a weigh master for the state of California
• Responsible for all aspects of day to day business such as marketing, advertising, banking, travel, licensing, ordering, shipping, accounting, payroll, hiring, training, and management of employees
• Expanded business from 1 location to 5 locations across the U.S
• Purchased over $1 million in gold within one year.

• Selling top-rated security systems from self-generated and company provided leads
• Design security systems to meet different customer needs and providing business solutions
• Work closely with customers to coordinate installation of security system and resolve any customer needs, issues, and concerns
• Process documentation to complete customer orders
• Member of the “Branch of the Year” based on overall branch performance
• Consistently increased sales.