Mark MAta
San Antonio
Summary
Dedicated Patient Transporter with proven expertise in patient confidentiality and bedside manner honed at Christus Santa Rosa Hospital. Excelled in enhancing patient comfort and streamlining hospital workflow, demonstrating exceptional problem-solving abilities and professionalism. CPR certified, adept at ensuring safe and efficient patient transport, significantly contributing to a positive hospital experience.
Overview
4
4
years of professional experience
Work History
Patient Transporter
Christus Santa Rosa Hospital
10.2020 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
- Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Facilitated smooth transitions between different areas of the hospital by coordinating with clinical staff during patient transfers.
- Contributed to a safe environment for all individuals within the hospital by adhering to established safety policies and procedures at all times.
- Maintained strict hygiene standards in transport equipment, contributing to infection control.
- Assisted in training new transport staff, sharing best practices and safety guidelines.
- Participated in emergency drills, enhancing preparedness for patient transport under critical conditions.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Supported departmental audits, ensuring compliance with health and safety standards in patient transport.
- Cleaned, sanitized and moved hospital equipment.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
- Helped other staff with patient transfers by moving patients between departments.
Education
High School Diploma -
Stevens High School
San Antonio, TX06-2020
Skills
- Patient confidentiality
- Patient transportation
- Bedside manner
- Equipment moving
- Wheelchair operation
- Visitor assistance
- Patient-transport equipment
- Professionalism
- Wheelchair assistance
- Problem-solving abilities
- Multitasking Abilities
- CPR Certified
Timeline
Patient Transporter
Christus Santa Rosa Hospital
10.2020 - Current
High School Diploma -
Stevens High School
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