Mark Matheson
Watkinsville,GA
Summary
Dynamic pharmacy professional with extensive experience at Kroger, Costco, Ingles, and Publix excelling in prescription verification and patient counseling. Proven track record in optimizing workflow processes, enhancing patient satisfaction, and resolving insurance billing issues. Strong management skills complemented by a commitment to professionalism and ethics in delivering high-quality pharmacy services.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Pharmacy Manager
Kroger
01.2024 - Current
- Kept prescription drugs and controlled substances safe and secure in pharmacy.
- Promoted pharmacy services to patients and medical providers.
- Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
- Filled and dispensed 400+ prescriptions daily.
- Trained new pharmacy team members on proper procedures and company policies, ensuring consistent quality of service.
- Optimized workflow processes to reduce wait times for patients while maintaining accuracy in dispensing medications.
- Handled insurance claims processing accurately, resolving discrepancies quickly to ensure timely prescription fulfillment for patients.
Staff Pharmacist
Costco
11.2023 - 08.2024
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
Assistant Pharmacy Manager
Ingles
01.2019 - 01.2022
- Filled and dispensed 300+ prescriptions daily.
- Supported Pharmacy Manager in conducting regular audits to maintain compliance with state laws and corporate guidelines.
- Responded to telephone calls and efficiently filled prescriptions.
- Assisted in maintaining a clean, organized, and safe work environment, adhering to company standards and regulations.
- Improved patient satisfaction by providing efficient and accurate prescription filling services.
- Developed positive relationships with both customers and colleagues fostering a collaborative work environment.
Assistant Pharmacy Manager
Publix
01.2006 - 01.2022
- Filled and dispensed 400+ prescriptions daily.
- Counseled patients on proper use of over-the-counter medications and explained potential side effects.
- Coordinated closely with healthcare providers for medication clarification or dosage adjustments as necessary.
- Demonstrated strong knowledge of medications, side effects, drug interactions, and potential allergies by answering patient inquiries confidently.
Education
Pharmacy
University of Georgia
GA05-1997
Skills
- Professionalism and ethics
- Prescription verification
- Customer service background
- Management experience
- Supervisory experience
- Immunization administration
- Medication dispensing
- Insurance verification
Certification
Certified immunizer
Timeline
Assistant Pharmacy Manager
Kroger
01.2024 - Current
Staff Pharmacist
Costco
11.2023 - 08.2024
Assistant Pharmacy Manager
Ingles
01.2019 - 01.2022
Assistant Pharmacy Manager
Publix
01.2006 - 01.2022
Pharmacy
University of Georgia
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