Mark McCann

Sales marketing professional with broad skills in managing personnel, programs and organizations with over twenty years of experience in managing business growth and overseeing effective sales, marketing, and business programs. Proven record of developing new business, reaching sales objectives and creating customer base. CARE PHARMACY, Deerfield Beach, FL Account Sales Specialist Personable Customer Service Agent provides dedicated support for CRM. High-level customer service over more than twenty years for answering queries and assisting troubleshooting. Outgoing, efficient demeanor with capacity to multi-task at high levels to maintain client satisfaction. Hardworking and knowledgeable Customer Service Agent well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Hardworking and knowledgeable Customer Service Agent well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Personable Customer Service Agent provides dedicated support for CRM. High-level customer service over more than twenty years for answering queries and assisting troubleshooting. Outgoing, efficient demeanor with capacity to multi-task at high levels to maintain client satisfaction. Personable and dedicated Customer Service Representative with extensive experience in Credit Card Service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking and reliable Customer Service Agent with strong ability to [multi task]. Offering highly organized, proactive and punctual with team-oriented mentality.

• Good Conduct Medal National Defense Service Medal, 2nd Award AWARDS Certification Recognition, Operation Katrina, Rita, and Wilma U.S. Army, Achievement Medal, 2nd Award U.S Marine Corp, Emeritus Mast 1994-2000 1988-2006