Mark McDonald
Rancho Mirage,CA
Summary
- High-performing Chef offering 25 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
17
17
years of professional experience
Work History
Executive Chef, Owner, Food and Beverage Manager
Old Vine Cafe, LLC
03.2007 - 02.2024
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Educated kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Streamlined kitchen operations with effective inventory management and cost controls.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Created and maintained food and wine training programs promoting continued food, wine, and spirit education.
- Manged all catering and private events including: client correspondence, International Menu Planning, Vegan, Vegetarian, and Gluten Free Menu Planning, Event Chef, Event Captain.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Implemented staff training programs to improve culinary skills, teamwork, and overall productivity.
- Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
- Designed seasonal menus showcasing fresh local ingredients, supporting sustainable agriculture practices within the community.
- Improved employee retention rates through focused coaching and performance evaluations for career growth opportunities.
Tour Director/ Culinary Instructor
Italian Culinary Institute, Italy
03.2010 - 09.2023
- Enhanced customer satisfaction by providing personalized and engaging tour experiences.
- Developed custom itineraries for various clientele, resulting in a high rate of repeat business.
- Implemented efficient check-in processes, streamlining operations and reducing wait times.
- Facilitated group bonding activities, fostering an enjoyable atmosphere for all participants.
- Addressed client concerns promptly, maintaining professional relationships and positive feedback.
- Coordinated with local vendors to secure the best pricing and services for clients'' needs.
- Delivered accurate historical information through engaging storytelling techniques, enriching guests'' cultural understanding.
- Trained new tour directors on company protocols, contributing to a knowledgeable team of professionals.
- Provided assistance during emergencies or unexpected situations, ensuring guest safety and comfort at all times.
- Maintained strong relationships with venue staff, enhancing the overall quality of tours offered.
- Conducted thorough research on destinations, leading to more informed and captivating presentations.
Education
Master of Italian Cuisine Certification - Advanced Culinary Arts
Italian Culinary Institute, Italy (ICI)
Copanello, CZ, Italy04.2006
Culinary Certificate - Culinary Arts
Laguna Culinary Arts
Laguna Beach, CA06.2003
Skills
- Performance Assessments
- BOH and FOH Operations
- Banquets and catering
- Food plating and presentation
- Hiring, Training, and Development
- Restaurant Operations
- Team Leadership
- Safe Food Handling
- Sanitation Guidelines
- Dietary Restrictions
- Culinary Instructor
Timeline
Tour Director/ Culinary Instructor
Italian Culinary Institute, Italy
03.2010 - 09.2023
Executive Chef, Owner, Food and Beverage Manager
Old Vine Cafe, LLC
03.2007 - 02.2024
Master of Italian Cuisine Certification - Advanced Culinary Arts
Italian Culinary Institute, Italy (ICI)
Culinary Certificate - Culinary Arts
Laguna Culinary Arts
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