Mark McDonald
Northlake,TX
Summary
I consider myself to be an excellent worker. I work hard, I'd rather be at work making money than sitting at home not making money. I rarely like to even take time off even for vacation. I am a quick learner, I am a better learner when the job can be Hands-On to learn it. I am not that great with computers but with the right type of training I could be a good asset to the company.
Overview
27
27
years of professional experience
Work History
Pet cremation
Pet Haven Memorial Park
Aubrey, TX
09.2014 - Current
- I travel around the DFW to different veterinary clinics and pick up the deceased animals and bring them back to the shop to be cremated or to be buried in our cemetery. The cremated pets ashes are returned back to the clinics that they are picked up from.
CEO
S&G cleaning services LLC
Canton, OH
01.2013 - 07.2014
- Train my employees to do the job effectively the right way and efficient. Never allow them to take any shortcuts, because if I can see the dirt and grime so can the company employing us.
Crew Member
Burger King
Canton, OH
02.2010 - 03.2014
- Customer service
- Cook and prepared food
- Clean the restaurant
Supervisor of Factory Operations
DLH Industries
Canton, OH
11.1999 - 02.2009
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Implemented process improvements that enhanced workflow efficiency across multiple production lines.
- Trained and mentored staff on operational best practices and safety protocols.
- Conducted regular performance reviews, providing feedback to improve team productivity.
- Collaborated with cross-functional teams to resolve operational issues promptly and effectively.
- Developed and maintained schedules to optimize resource allocation and minimize downtime.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
- Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
Shipping and Receiving
DLH Industries
Canton, OH
11.1999 - 02.2009
- Prepare products for shipment for the next day.
- Also label them for the right destinations that they will be shipped to
- Received product that was needed to be shipped to other locations.
- Used forklifts and pallet jacks for loading and unloading
- Met deadlines while maintaining high quality deliveries
- Worked with coworkers to complete tasks
- Examined shipment contents and compared with manifests, invoices and orders
Education
GED - Construction Trades
Glenoak High School
Canton, OHSkills
- Cleaning Experience
- Food Preparation
- Serving Experience
- Cashiering
- Customer service
- Drywall
- Forklift (5 years)
- Shipping & receiving (5 years)
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Active listening
- Organizational skills
- Attention to detail
- Flexible and adaptable
- Problem-solving
- Time management
- Employee training
- Scheduling coordination
- Health and safety compliance
- Production management
- Machine operation
- Industrial safety
- Mentoring and training
- Operations management
- Quality control
- Performance monitoring
- Staff supervision
- Assigning work
- Training and mentoring
- Worker training
- Shift scheduling
- Conflict resolution
- Team collaboration and leadership
- Relationship building
- Continuous improvement
- Coaching and mentoring
Languages
English - Expert
Timeline
Pet cremation
Pet Haven Memorial Park
09.2014 - Current
CEO
S&G cleaning services LLC
01.2013 - 07.2014
Crew Member
Burger King
02.2010 - 03.2014
Supervisor of Factory Operations
DLH Industries
11.1999 - 02.2009
Shipping and Receiving
DLH Industries
11.1999 - 02.2009
GED - Construction Trades
Glenoak High School