Mark McElmurry
Brownwood,TX
Summary
Dynamic sales leader with a proven track record at Dinex Emission, LLC, enhancing territory growth by over 30% through expert market analysis and strategic planning. Skilled in consultative selling and team building, adept at fostering client relationships and closing deals. Excelled in driving business retention and leveraging Salesforce for peak performance.
Overview
27
27
years of professional experience
Work History
Territory Sales Manager
Dinex Emission, LLC
Dublin, GA
07.2023 - Current
- Delivered sell-through of product orders by planning and implementing successful operational strategies.
- Analyzed competitors' activities to adjust sales strategies accordingly.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Participated in trade shows, conferences, seminars, and other events to promote products or services.
- Developed solid connections with customers to promote products.
- Resolved customer complaints promptly by providing accurate information about products or services.
- Created and managed relationships with key customers in the region.
- Educated customers on product features and use to provide optimal service.
- Engaged in cold calling activities to generate leads for potential new customers.
- Led training sessions for sales representatives to enhance product knowledge and sales techniques.
Fleet Sales Manager
Zf Trw
Auburn Hills, MI
01.2020 - 07.2023
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Targeted and developed accounts in market with growth-oriented mentality.
- Identified new leads through cold calling, networking, referrals.
- Resolved customer complaints regarding sales and service.
- Visited customers regularly to present offerings and maintain strong, profitable relationships.
- Conducted market research to identify potential new business opportunities.
- Attended trade shows and industry conferences in order to meet potential clients.
- Prepared weekly and monthly reports on sales performance, customer feedback, and other data points.
ASR
Rush Enterprises
Odessa, TX
06.2019 - 01.2020
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
General Manager
Goodyear Tire & Rubber
Midland, TX
06.2018 - 06.2019
- Implemented successful business strategies to increase revenue and target new markets.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
New and Used Truck Sales Manager
Maudlin International
Jacksonville, FL
12.2013 - 06.2018
- Managed daily operations of sales department, including supervision of staff members.
- Resolved customer complaints regarding sales and service.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coached, developed and motivated team to achieve revenue goals.
- Maintained accurate records of all transactions between customers and company representatives.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Gained market share in new sales performance through aggressive team training.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established relationships with key clients, while maintaining existing customer base.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Operations Manager
Mhc Kenworth
Odessa, TX
01.2007 - 10.2013
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Addressed customer concerns with suitable solutions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed scheduling, training and inventory control.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Oversaw financial management, budget management, accounting and payroll activities.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Collaborated with team leaders on quality audits.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
Parts Manager
Mhc Kenworth
Longview, TX
03.2003 - 12.2006
- Collaborated with other departments to ensure timely deliveries.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Managed customer inquiries and complaints regarding parts availability and pricing.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Collaborated with the sales team to support marketing and promotional activities.
- Generated weekly sales reports detailing product demand patterns.
- Analyzed pricing trends to optimize cost savings.
- Monitored stock levels regularly to avoid backorders or shortages.
- Investigated discrepancies between physical inventories and records.
- Developed and implemented parts department policies and procedures to improve efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Led a team of parts department employees, providing training and performance evaluations.
- Analyzed parts performance data to identify trends and make informed purchasing decisions.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
- Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
- Prepared detailed reports on parts department performance, highlighting achievements and areas for improvement.
- Worked with cross-functional teams to achieve goals.
Quality Assurance Auditor
Mhc Kenworth
Kansas City, Missouri
09.2002 - 03.2003
- Maintained accurate records of all quality assurance activities performed.
- Outlined standardized procedures for company inspections and process reviews.
- Collected and assessed latest information about ongoing work and compliance issues.
- Evaluated existing processes for effectiveness and efficiency, recommending improvements as necessary.
- Made travel plans and conducted assessments at clients' facilities.
- Reviewed and monitored quality assurance reports for accuracy and completeness.
- Created detailed documentation of audit findings, including recommendations for resolution of any issues identified.
- Developed training materials related to Quality Assurance Auditing procedures.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
Inventory Control Manager
Mhc Kenworth
Longview, TX
10.1997 - 09.2002
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Investigated root causes of inventory discrepancies by conducting thorough research into relevant documents.
- Forecasted future demand based on historical trends in order volume, sales activity and customer feedback.
- Monitored inventory storage and enforced proper handling and organization.
- Worked with accounting personnel to address cycle count variances.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Conducted regular physical counts of all products in inventory, reconciling discrepancies with computerized records.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Analyzed data related to production costs, inventories, orders and delivery times to ensure efficient operations.
- Managed staff responsible for maintaining accurate records of incoming shipments and outgoing deliveries.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Prepared inventory for shipment by attaching tags and labels.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Implemented bar coding system to identify location and quantities of requested items.
- Reviewed purchase orders prior to processing to confirm accuracy of item descriptions, quantities and prices.
- Worked closely with accounting department to reconcile invoices against actual goods received.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Pitt Community College
Pittsburg, CA05-1993
Some College (No Degree) - Business Management
University of Texas At Tyler
Tyler, TXSome College (No Degree) - Business Management
Northeast Texas Community College
Mount Pleasant, TXSkills
- Market and competitive analysis
- Solution selling
- Lead prospecting
- Business growth and retention
- Sales closing
- Consultative and relationship selling
- Territory and account management
- Profit and loss analysis
- Value-added selling
- Sales presentations
- Sales tracking
- Product demonstration
- New account development
- Strategic planning
- Territory growth
- Team building
- Salesforce
- Deal closing
Affiliations
- Outside of work I enjoy traveling.
- I enjoy hiking in various regions across the US
- I enjoy outdoor activities such as kayaking, fishing, camping
- I enjoy engaging in community events
Timeline
Territory Sales Manager
Dinex Emission, LLC
07.2023 - Current
Fleet Sales Manager
Zf Trw
01.2020 - 07.2023
ASR
Rush Enterprises
06.2019 - 01.2020
General Manager
Goodyear Tire & Rubber
06.2018 - 06.2019
New and Used Truck Sales Manager
Maudlin International
12.2013 - 06.2018
Operations Manager
Mhc Kenworth
01.2007 - 10.2013
Parts Manager
Mhc Kenworth
03.2003 - 12.2006
Quality Assurance Auditor
Mhc Kenworth
09.2002 - 03.2003
Inventory Control Manager
Mhc Kenworth
10.1997 - 09.2002
High School Diploma -
Pitt Community College
Some College (No Degree) - Business Management
University of Texas At Tyler
Some College (No Degree) - Business Management
Northeast Texas Community College
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