MARK MCGRAIL
Kemah,Texas
Summary
Results-driven operations manager with a proven track record of high performance and visionary leadership. Experienced in successfully leading business startups, turnarounds, and operational management. Catalyst for change, adept at executing strategic initiatives while effectively leading teams to drive productivity, business growth, and bottom-line performance.
Overview
16
16
years of professional experience
Work History
RSY LLC
01.2017 - Current
- Managed a Motor Yacht establishing in Wyoming LLC location
- Facilitated the refit of the Yacht including coordination and oversight of site project manager and billing
- Assessed resource needs such as staffing, budget, and technology resources
- Answering questions, fixing problems, and providing excellent service
- The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business
- Responsible for documentation of results utilizing the established management methodologies
Real Estate Senior Analyst
Goldman Sachs & Company
02.2015 - 12.2016
- Analyze real estate assets for securitization with the goal of maximizing value and minimizing risk based on key objectives
- Interface with securities exchange desk, legal and real estate development teams
- Coordinate priorities with management, capital management and procurement
- Manage key issues through communications and reporting to ensure the appropriate strategies are accomplished timely and effectively given specific needs and requirements
- Assess and develop strategies to mitigate schedule and budget risks, report trends and issues to senior management
Commercial Appraiser
J.P. Morgan Chase
08.2012 - 12.2014
- Responsible for ordering and reviewing externally prepared high-end residential appraisal reports for the purpose of maintaining quality control related to technical errors and the reasonableness of value conclusions
- Ensure compliance with professional appraisal standards (USPAP), corporate appraisal policies and procedures, and all federal (FIRREA) and state appraisal regulations
Managing - Quality Control Initiative
Fannie Mae
02.2009 - 07.2012
- Responsible for the development and implementation of the repurchase Quality Control Initiative start-up unit, within Fannie Mae's National Underwriting Center/Quality Control Department
- This position involves partnering with season vendors verifying that they have a complete and separate Quality Control Process
- Instrumental in the implementation of the Fannie Mae National Underwriting Center, Quality Control - Vendor Division
- Conducted research and analysis of client collateral utilizing internal/external property valuation tools and resources
- Determined appropriate action to mitigate loan losses in accordance with company policy
- Composed letters to communicate identified inadequacies to lenders
- Managed and prioritized caseload of repurchase demands and rebuttals
- Responded to valuation and repurchase inquiries in accordance with guidelines to both internal and external clients
- Involved in conference calls and on-site visits with lenders to discuss and negotiate repurchase requests, train for improved public relations
Education
Bachelors Degree - Applied Arts and Sciences
San Diego State University
San Diego, CA05-1981
Skills
- Proficient in computer software
- Windows
- MS Word
- MS Excel
- Power Point
- Outlook
- Highly organized
- Experience in sales and customer relations
- Ability to multi-task
- Excellent communication skills
- Ability to manage multiple personnel
- Ability to adapt to constantly changing environments
- Vessel Operations
- Law enforcement skills
- Multitasking Abilities
- Analytical Thinking
- Organizational Skills
- Team Management
- Organization
- Customer Relations
- Public Speaking
- Multitasking
- MS Office
- Dependable and Responsible
- Collaboration
- FLUENT IN [LANGUAGE]
- Supervision and leadership
- Microsoft Office
- Relationship Building
- Customer Service
- Data Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RSY LLC
01.2017 - Current
Real Estate Senior Analyst
Goldman Sachs & Company
02.2015 - 12.2016
Commercial Appraiser
J.P. Morgan Chase
08.2012 - 12.2014
Managing - Quality Control Initiative
Fannie Mae
02.2009 - 07.2012
Bachelors Degree - Applied Arts and Sciences
San Diego State University