Mark McIntyre

Responsibilities:

• I have been a professional photographer for 8 years.
• I offer photography for weddings, senior pictures, events, portraits, head shots, and commercial and real estate photography.
• Drone photography for commercial and residential clients as needed.
• Work successfully with a variety of personalities and photography styles.
• Utilize customer vision along with my own professional experience to ensure an artistic, customer oriented, and satisfactory photo shoot.
• Management of all business related transactions including invoicing, use of QuickBooks, advertising, and communication.
• Consult with clients regarding photography packages, discuss inclusions in each package, and outline the fine details to ensure the customers fully understand the entire process.
• Perform post production processing of all photos using Lightroom and Photoshop to enhance photos or remove flaws as needed.
• Maintain a high level of customer satisfaction though communication to customers, as well as walking them through the online review process to share their experience with other potential clients.
• Develop and maintain all social media and marketing plans via all platforms to promote company growth and improve revenue.
• Maintain and inventory all equipment to assure a professional appearance and operation.

• Managed projects from procurement to commission.
• Developed and initiated projects, managed costs and monitored performance.
• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Led project teams through design, construction and launch process.
• Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with both clients and contractors.
• Provided detailed product orders based on project drawings and technical specifications.
• Drove team success through shared vision and recognition of quality performance.

• Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Approached potential clients by using direct marketing mailings and phone contacts.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
• Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
• Obtained underwriting approval by completing application for coverage.
• Finalized sales and collected necessary deposits.
• Met with customers to provide information about available products and policies.
• Maintained high standards of customer service by building relationships with clients.

Responsibilities:

• Manage 10-15 core associates in the Contractor Sales Department.
• Manage 3 associates in the Contractor Delivery Department and coordinate all deliveries within that department.
• Merchandise core Pro products on a weekly, monthly, and permanent basis by ordering in stock, merchandising, and pricing according to set playbook.
• Maintain an accurate list of weekly sales goals, promotions, and time sensitive promotional signage.
• Maintain weekly records of transactions, sales, new clients, and report out on records to the store manager each week.
• Maintain a weekly journal noting communication with clients to assure the customer service they received was that of the highest standard.
• Maintain an updated record of current sales and promotions, then reaching out to customers to give them an opportunity to take advantage of each.
• Drive and successfully meet department and store credit goals by opening new accounts.
• Communicate directly with vendors to expedite all special orders shipping from the vendor for clients.
• Assure managed associates maintained a safe and professional work space.
• Write and execute bi-yearly reviews for all managed associates by following company standards and methods for doing so.
• Assure associates were properly trained as per store standards, while providing all requested additional training to support their own growth.

Responsibilities:

• Manage 5-7 core associates in the Contractor Sales Department.
  
• Maintain an accurate list of weekly sales goals, promotions, and time sensitive promotional signage.
• Maintain weekly records of transactions, sales, new clients, and report out on records to the store manager each week.
• Maintain a weekly journal noting communication with clients to assure the customer service they received was that of the highest standard.
• Maintain an updated record of current sales and promotions, then reaching out to customers to give them an opportunity to take advantage of each.
• Drive and successfully meet department and store credit goals by opening new accounts.
• Communicate directly with vendors to expedite all special orders shipping from the vendor for clients.
• Assure managed associates maintained a safe and professional work space.
• Write and execute bi-yearly reviews for all managed associates by following company standards and methods for doing so.
• Assure associates were properly trained as per store standards, while providing all requested additional training to support their own growth.

Responsibilities:

• 20/20 Design Kitchen and Bathroom Planning Software used in all design consultations.
• Specialized in space planning for kitchens and bathroom, as well as all spaces customer requested to have cabinets and/or counter-tops placed into.
• Solicit and generate new leads for kitchen remodeling in both residential and commercial applications.
• Host showroom appointments to determine initial and final design of layout and material decisions.
  
• Manage and successfully implement customer's budgets based on their specific lifestyle needs and requirements.
• Provide initial and final, before ordering field measures.
• Product management to include communicating with the vendors and installers for the ordering, shipping / receiving, and installation of products sold. (ie: cabinets, counter-tops, appliances, and flooring)
• Maintain and succeed in attaining a set weekly sales goal.
• Obtain and drive weekly credit goals to help promote store sales.
• Partner with Contractors Desk and other sister departments to teach and train individuals in each department in basic kitchen knowledge as to create awareness of all services offered by store.

Responsibilities:

• 2 years roof truss design experience.
• Design Roof Trusses using Truss Design Software.
• Work with an assigned team of designers under one leader to accomplish daily and weekly design deadlines.
• Partner with company salesman when needed to assure blueprints were accurate and that customers needs were properly met.
• Solicit and generate new leads as clients called in to prospect and acquire information and pricing.
• Host design appointments as needed with clients to present them with the methods the company would use to successfully fill their needs.
• Manage and successfully implement customers design needs and deliver drawings to customer to fill those needs.
• Provide initial pricing to customers and process payments for sold jobs.
• Manage and schedule all jobs with manufacturing plant to assure that the customers schedule was followed and orders received in a timely fashion.
• Provide customer with follow up phone calls to assure satisfaction and solicit future work when needed.

Responsibilities:

• 20/20 Design Kitchen and Bathroom Planning Software used in all design consultations.
  
• Specialized in space planning for kitchens and bathroom, as well as all spaces customer requested to have cabinets and/or counter-tops placed into.
  
• Solicit and generate new leads for kitchen remodeling in both residential and commercial applications though direct and indirect advertising.
  
• Host showroom appointments to determine initial and final design of layout and material decisions.
  
• Manage and successfully implement customer's budgets based on their specific lifestyle needs and requirements.
  
• Provide initial and final, before ordering field measures.
  
• Manage and schedule all jobs with project manager and sub contractors to ensure a fluent and timely installation.
• Product management to include communicating with the vendors and installers for the ordering, shipping / receiving, and installation of products sold (ie: cabinets, counter-tops, appliances, and flooring)
  
• Assist with finances by partnering clients with lenders to help obtain any needed funds.
• Provide proper inventory of all received products to company owner as well as schedule job-site delivery.
• Report weekly to company owner of promotional ideas to be used to obtain customer traffic and ultimately increase company sales.