Hi, I’m
Mark McNutt Jr.
Dallas,TX
Summary
Manager with 7 years of managerial experience. Strong strategic-planning and people-management skills. Action-oriented, dependable individual with a customer-service focused attitude. Strong ability to communicate effectively, execute all given tasks utilizing time management, and superior organization with creativity at the forefront! Let’s make some MAGIC
Overview
17
years of professional experience
Work History
The Haven Texas
Admissions Specialist
01.2025 - Current
Job overview
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Completed admissions duties with timeliness and accuracy.
- Maintained accurate records of all applicant data in the admissions database, ensuring a seamless evaluation process for the admissions team.
- Reviewed and verified data on all submitted documentation
- Conducted thorough evaluations of applications using established criteria and guidelines, contributing to fair admission decisions.
- Answered phones, called prospects and handled initial email contacts for applicants to enter the program.
Medieval Times Dinner & Tournament
Retail Manager
12.2021 - 10.2024
Job overview
- Managed multiple areas (Gift Shop, Weaponry, Special Ceremonies, and Photography)
- Managed a Team of 30+ employees – hiring, scheduling, training, etc
- Managed ordering & receiving processes, development of Coaches and Leads, Guest interactions and issues, Corporate Retail Communications, Merchandising, Inventory, Product Control, Team Payroll Verification, Sales Records, Team Communications, POS, and the EOD procedures for the department(s) each day as well as the EOD for the business location, once a week
BuyBuy Baby
Department Lead
11.2011 - 01.2020
Job overview
- Fast-paced retail environment marketed towards the registry needs of new and adopting families
- Customer Service, registry consulting, sales, product inventory, ordering, and shipment organization
Texas Trails BBQ
Operations Manager
09.2011 - 04.2012
Job overview
- Defined strategy and operational plans for new company
- Directed strategic initiatives to achieve maximum productivity and minimize waste
- Overseeing of all food service operations at all major and minor events
- Inventory and product control, as well as minor general labor tasks
Subway
Manager
01.2009 - 09.2011
Job overview
- Managed team of 9 employees
- Trained, coached, and mentored staff to ensure smooth operations
- Increased in-store profits by 30% in one year through restructure
- Payroll, scheduling, hiring/termination decisions, complete product control (including inventory and vendors), labor cost control, Office-like filing and organization, customer service, total cash-flow handling and organization, as well as some general labor tasks
Walgreens
Beauty Advisor
01.2008 - 01.2009
Job overview
- Top-ranking sales associate for the Cosmetics Department
- Collaborated successfully with other departments to produce a friendly, customer-oriented environment, complete with self-produced decorative displays for all major Holidays and product promotions
- Inventory control, cash handling, and general labor tasks apply
Education
Brookhaven Community CollegeFarmers Branch, TX
AA from Psychology
01.2007
University Overview
- Coursework includes: Fundamental knowledge of the basics of Psychology, an understanding of self, course essays, and exams.
- Course completed with a final grade of 94
- GPA: 94
W.T. White High SchoolDallas, TX
Diploma from College Prep
01.2006
University Overview
- Top 15% of graduating class
- Course work includes: College Prep for all major areas of study (English, Mathematics, World Studies, and Science), Psychology
- Extra Activities include: Theatre, Debate, Varsity Choir, Yearbook editing
Skills
- Staff training/development
- PC Proficient (WORD / EXCEL / etc)
- Operations Start-up & Management
- Strong Communication Skills
- Labor Cost Controls
- Fast Learner
- Event Promotion
- Hard Worker
- Customer Relations
- Superior Organization
- Top ranking Sales Associate/Manager
- Team Player
- Inventory Control
- Time and Resource Optimization
Affiliations
International Thespian Society
Timeline
Admissions Specialist
The Haven Texas
01.2025 - Current
Retail Manager
Medieval Times Dinner & Tournament
12.2021 - 10.2024
Department Lead
BuyBuy Baby
11.2011 - 01.2020
Operations Manager
Texas Trails BBQ
09.2011 - 04.2012
Manager
Subway
01.2009 - 09.2011
Beauty Advisor
Walgreens
01.2008 - 01.2009
Brookhaven Community College
AA from Psychology
W.T. White High School
Diploma from College Prep
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