Mark Meinders
Peoria,IL
Summary
Dedicated worker that thrives in a fast-paced environment. With over 15 years of on the phone experience and managerial skills that allow me to quickly learn in a new environment.
Overview
22
22
years of professional experience
Work History
Program Coordinator
HGS
02.2012 - 02.2025
- Executed a client contract individually for 10+ years.
- Communicated with Store Owners daily to ensure customer satisfactory was achieved.
- Managed online customer service requests during McDonald's Monopoly.
- Collected, manipulated, and reported data for 100+ employees.
- Completed payroll for over 100+ employees.
- Created spreadsheets in Microsoft Excel to show progress through the month/year.
- Created slideshows in Microsoft PowerPoint for Quarterly reports.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
Technician
V3rge
03.2009 - 10.2011
- Troubleshooting and repair consumer electronics.
- Playtesting and quality management consumer electronics.
- Track and report parts that were used and needed to be ordered.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested systems, noting issues and completing preventive maintenance.
Medical Communication
OSF Medical Center
06.2003 - 10.2008
- Directed incoming calls to the correct department.
- Connected medical staff to the correct medical staff that was on call.
- Programmed and distributed pagers to medical staff.
- Created a database to track each pager owned by the hospital.
- Input on-call schedules for medical staff.
Education
High School Diploma - General Studies
Brimfield High School
Brimfield, IL05-1996
Skills
- Excellent written and oral communication skills
- Detailed Orientated
- Microsoft Office
- Time Management and Problem Solving
- Yellow Belt Six Sigma
- Office administration
Timeline
Program Coordinator
HGS
02.2012 - 02.2025
Technician
V3rge
03.2009 - 10.2011
Medical Communication
OSF Medical Center
06.2003 - 10.2008
High School Diploma - General Studies
Brimfield High School
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