Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Melchert

Kilkenny,Minnesota

Summary

Experienced installation and repair technician of 18 years seeking a career as a Communications Technician I with Xcel Energy. Work history setting up, repairing and configuring telecommunications equipment. Experience with Cisco, Adtran, Aruba, Velo Cloud, Zhone, and Motorola equipment. Installing, maintaining, and trouble shooting T1, DID, DIA, MPLS, and Switched Ethernet circuits. Familiarity with installation of premis and outdoor cabling systems. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

18
18
years of professional experience

Work History

Installation and Maintenance Technician

Consolidated Communications
09.2011 - Current
  • Install, trouble shoot and repair Commerical and Residential Customer services both inside and outside plant. Services to include Internet, Data and Voice
  • Preform installation site surveys to recommend optimal placement of equipment, wiring needs, needed materials, and installation time frames.
  • Install, maintain, and trouble shoot network devices to include switches, routers, gateways, access points and media converters
  • Splice fiber optic, copper and coaxial cables
  • Use test equipment to include Exfo OTDR, Fluke TDR, power meter light source, and toner/probe.
  • Configure equipment to provide remote accessability.
  • Install maintain and trouble shoot analog and voip circuits.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Follow work orders and specifications for circuit and equipment replacement, repair, or maintenance.
  • Interface directly with customer to explain services and provide clarification of equipment operations.
  • Followed safety protocols to minimize workplace accidents.
  • Respond to after hrs and emergency call outs.

Cable and Antenna Maintenance Tech.

United States Air Force National Guard
09.2005 - Current


  • Provide command and control (C2) capabilities through installation, maintenance, fault isolation, and reconstitution of fixed cable and wireless distribution systems, local area networks (LAN), and wide area networks (WAN) in support of tactical and strategic operations.
  • Lead multiple worksites and personal assuring project completion, budget, training and safety are all with parameters.
  • Interface with local authorities to acquire permits, clearances, and work area access.
  • Attend and or host meetings to keep customer and leadership informed of project status
  • Monitor and analyze performance of underground, buried, and aerial cable and antenna networks.
  • Install, maintain, reconstitute, remove, and modify copper core, coaxial, waveguide, and fiber optic cable and antenna systems.
  • Install and maintain dedicated local area network (LAN) and wide area network (WAN) media distribution systems, including distribution system interior wiring.
  • Operate and perform maintenance on tools, test equipment, and network devices such as, gateways, routers, switches, access points, and media converters.

Education

Associate of Applied Science - General Education

American Military University
Charles Town, WV
12.2024

Associate of Applied Science - Electronic Systems Technology

Community College of The Air Force
Montgomery, AL
12.2023

No Degree - Telecommunications

United States Air Force Tech Training School
Shepherd Air Force Base Wichita Falls, TX
03.2006

Skills

  • Organizational Abilities
  • Confined Space certified
  • Lockout Tagout trained
  • Safety Awareness
  • Diagnosing Issues
  • Educating Customers
  • Service Delivery
  • Configuring Devices

Timeline

Installation and Maintenance Technician

Consolidated Communications
09.2011 - Current

Cable and Antenna Maintenance Tech.

United States Air Force National Guard
09.2005 - Current

Associate of Applied Science - General Education

American Military University

Associate of Applied Science - Electronic Systems Technology

Community College of The Air Force

No Degree - Telecommunications

United States Air Force Tech Training School

Similar Profiles

CREATE PROFILE
Mark Melchert