Mark Miele
Dix Hills,NY
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns and engaging with customers to promote loyalty and drive sales.
Overview
18
18
years of professional experience
Work History
Store Manager
Farmingville Masonry & Concrete Supply
08.2012 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
Mason
C D E Air Conditioning Co Inc.
04.2007 - 12.2009
- NYC Midtown Tunnel restoration project.
- Delivered aesthetically pleasing results by skillfully applying finishing techniques to achieve smooth and polished surfaces.
- Demolished and repaired old concrete .
- Performed regular quality control checks throughout the construction process to identify potential issues early on before they escalated into larger problems.
- Ensured safety compliance through adherence of established regulations and guidelines for working with hazardous materials.
Mason
Empire Masonry Designs
01.2009 - 07.2012
- Increased client satisfaction by consistently delivering high-quality masonry work within designated timelines.
- Demonstrated exceptional precision in cutting, shaping, and laying stone according to project requirements.
- Collaborated effectively with other trade professionals including carpenters, electricians, and plumbers during multi-disciplinary construction projects.
- Implemented quality control measures throughout the masonry process, ensuring the final product met or exceeded client expectations.
Education
High School Diploma - Oceanography
Beach Channel High
Queens, NYSkills
- Multitasking and organization
- Team leadership
- Operations management
- Maximizing profitability
- Strategic planning
- Pricing strategies
Timeline
Store Manager
Farmingville Masonry & Concrete Supply
08.2012 - 11.2024
Mason
Empire Masonry Designs
01.2009 - 07.2012
Mason
C D E Air Conditioning Co Inc.
04.2007 - 12.2009
High School Diploma - Oceanography
Beach Channel High
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