Mark Miller
Clever,MO
Summary
Dynamic Retail Associate with proven expertise at Hy-Vee, excelling in customer engagement and problem-solving. Recognized for enhancing customer satisfaction through proactive support and emotional intelligence. Skilled in merchandise display and maintaining a welcoming store environment, fostering teamwork to drive sales and loyalty. Committed to delivering tailored solutions for an exceptional shopping experience. Quick to learn various positions in store in order to ensure a steady work flow and driven work environment.
Overview
1
1
year of professional experience
Work History
Retail Associate
Hy-Vee
06.2024 - 05.2025
- Assisted customers by addressing inquiries, resolving issues, and providing tailored solutions to ensure a positive experience. Focused on problem-solving and follow-up to guarantee customer satisfaction and build loyalty.
- Operated cash registers, managed some returns/exchanges, and handled payments accordingly, and under organized manor.
- Handled complaints or out-of-stock situations with tact.
- Collaborated closely with team members to ensure smooth store operations and maintain an efficient workflow. Helped construct a supportive work environment by sharing tasks, assisting with problem-solving, and providing help during busy hours.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed the ability to engage customers, make them feel comfortable, and build rapport to ensure they have a positive shopping experience.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Education
Clever High School
Clever, MO05-2025
Skills
- Reliability
- Customer Engagement
- Positive and Engaging Demeanor
- Product Knowledge Expertise
- Store Maintenance
- Versatile
- Collaboration and Teamwork
- Merchandise Display
- Proactivity
- Emotional Intelligence
Timeline
Retail Associate
Hy-Vee
06.2024 - 05.2025
Clever High School
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