Mark Miller
Danville,WV
Summary
Sales professional with strong focus on achieving results and fostering team collaboration. Proven track record in driving sales growth, managing client relationships, and adapting to changing market dynamics. Skilled in strategic planning, customer service, and team development, ensuring reliability and flexibility in high-pressure environments. Recognized for strong communication, problem-solving abilities, and results-driven approach.
Overview
35
35
years of professional experience
Work History
Sales Associate Manager
The Credit Pros
12.2021 - Current
- Daily consultation with potential clients to develop parameters for credit repair.
- Average forty five inbound and fifteen outbound calls daily.
- Analyze customer credit files, outlining the issues in regards to personal goals
- Present professional solutions to the existing credit file issues and close the service
- Promoted to Team Leader after eleven months service
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Developed client rapport for better customer satisfaction and repeat business.
Finance Manager
Thornhill Automotive
05.2012 - 12.2021
- Consult with the client to develop an outline for financing the product
- Fully instruct and educate the essential parts of financing and warranty
- Complete all necessary paperwork to ensure proper procedures in closing the automotive sale
- Conduct detailed presentation of the various products and services in the sales and service contracts
- Presented Choice Award in financing six consecutive years (2015-20210
Medical Sales and Equipment Management
Medline Industries
03.2002 - 05.2012
- Managed a territory encompassing WV, KY, OH and PA in order to procure medical device sales in the hospital sector
- Averaged three new distribution deals annually
- Presented Presidents Award in total sales and retention (2004,2005,2009,2010)
- Ranked in top three percent annually in total sales consistently
- Participated in quarterly ongoing product trainings with Medline University
Pharmaceutical Sales Representative
AstraZeneca
05.1990 - 03.2002
- Managed a territory in three states in order to identify those healthcare organizations that utilize our product niche
- Represented, educated and procured individual products in the hospital, long-term care and nursing homes sectors
- Promoted to senior representative after two years service
- Received outstanding sales representative six years in the field
- Consistently remained in the top ten percentile in terms of total production in the organization
Education
Masters Degree - Business Administration
Marshall University
South Charleston, WV01.1994
Bachelor of Science - Finance
WVSU Institute
Institute05.1990
Bachelor Of Science - Chemistry
Marshall University
Huntington, WV05.1989
Skills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Negotiation expertise
- Sales team leadership
- CRM software
- Sales training procedures
- Sales performance reporting
- Analytical problem solver
- Rapport and relationship building
- Strategic planning
- Advanced Salesforcecom user
- Positive and upbeat
- Client relationship management
Timeline
Sales Associate Manager
The Credit Pros
12.2021 - Current
Finance Manager
Thornhill Automotive
05.2012 - 12.2021
Medical Sales and Equipment Management
Medline Industries
03.2002 - 05.2012
Pharmaceutical Sales Representative
AstraZeneca
05.1990 - 03.2002
Bachelor Of Science - Chemistry
Marshall University
Masters Degree - Business Administration
Marshall University
Bachelor of Science - Finance
WVSU Institute
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