Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Mark Mitchell

Umatilla,OR

Summary

Serviced-focused General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Dependable and driven General Manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Dedicated Maintenance Supervisor offering 2 1/2 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.

Overview

16
16
years of professional experience

Work History

Maintenance Supervisor

Avenue5 Residential
10.2020 - Current
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and cost effectiveness.
  • Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
  • Maintained a clean and safe working environment by adhering to OSHA guidelines and company protocols.
  • Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
  • Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
  • Performed minor wall repair, installed drywall.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
  • Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
  • Increased efficiency of maintenance team by delegating tasks according to individual skills and strengths.

General Manager

Sharis Management Corp.
08.2012 - Current
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Managed budget implementations, employee reviews, training, schedules
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
  • Maintained organized, safe and clean dine in restaurant to keep productivity high and maximize customer satisfaction
  • Enforced quality assurance protocols to deliver ideal customer experiences
  • Held weekly meetings with AGM's and Shift leads to identify techniques to overcome sales obstacles
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.

Roofer

Dayco Roofing
03.2008 - 07.2012
  • Inspected roofs and identified deficiencies for repair cost estimation
  • Consistently stayed under budget by monitoring job progress and controlling costs
  • Supported construction manager with materials, schedule and cost information
  • Safely used all tools and equipment to prevent worksite injuries
  • Applied gravel and pebbles over top layer, using rake and stiff-bristled broom
  • Coordinated with other craft employees to maximize project efficiency
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.

Education

High School Diploma - General

Hermiston High School
Hermiston, OR

Skills

  • Effective leader
  • Staff training/development
  • Operations management
  • Recipes and menu planning
  • Relationship building
  • Efficient multi-tasker
  • Employee scheduling
  • Food preparation and safety
  • Dependable and Consistent
  • Hazard Monitoring and Management
  • Equipment Troubleshooting
  • Pool Maintenance
  • Decision-Making
  • Repair Requirements Determination
  • Emergency Response
  • Electrical Troubleshooting
  • Construction Methods
  • Inventory Replenishment
  • Job Prioritizing
  • Job Planning
  • Plumbing Repairs
  • Work Order Management

Additional Information

I have overseen many projects while being the maintenance supervisor. The jobs ranged for parking lot removal and replacement to water and mold damage units and last but not lest roofing and siding jobs all have gone very well.



Timeline

Maintenance Supervisor

Avenue5 Residential
10.2020 - Current

General Manager

Sharis Management Corp.
08.2012 - Current

Roofer

Dayco Roofing
03.2008 - 07.2012

High School Diploma - General

Hermiston High School

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Mark Mitchell