MARK MITCHELL

• Actively sold residential fiber internet door-to-door, engaging homeowners face-to-face, and closing same-day installs.

• Knocked on assigned neighborhoods daily, educating customers on the benefits of fiber versus cable and DSL. • Consistently demonstrated sales scripts, objection handling, and closing techniques in the field.

• Trained and shadowed new reps on live doors to improve confidence, pitch delivery, and close rates.

• Led field huddles, route planning, and daily production accountability.

• Worked with major providers, including AT&T Fiber, Xfinity, Brightspeed, Ezee Fiber, Spectrum, and Frontier.

• Assisted reps with order submissions, install follow-ups, and fallout prevention.

• Conducted door-to-door and in-person outreach, providing government-subsidized mobile phone and data services through Lifeline/ACP-style programs.

• Verified customer eligibility, completed enrollments, and activated free government phones in the field.

Educated customers on program benefits, usage, and compliance requirements.

Worked in high-foot-traffic areas, neighborhoods, and community locations to maximize daily activations. • Trained reps on approach scripts, eligibility screening, compliance, and volume production.