Mark Morace
Sales & Service Advisor
Marlton,New Jersey
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
Work History
Sales Specialist
Coleman Cadillac
06.2022 - Current
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Provided first-rate service to all customers and potential customers.
Service & Warranty Administrator
Bergey's Truck Centers
11.2019 - 06.2022
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Submitted warranty claims to Mack & Volvo for part replacements that meet manufacturer’s quidelines.
Sales Advisor
Penske Automotive/ Cadillac
08.2018 - 03.2019
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Responded to in-person and telephone requests for information about company offerings.
Sr.Sales Executive
Comcast Cable Company
12.2017 - 06.2018
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Organized due diligence in preparation for sale of business unit.
- Cultivated and strengthened lasting client relationships using my fifteen years of advanced training in telecommunications
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
Education
Diploma - History
Cherry Hill High School West
Cherry Hill, NJFrench Cuisine Training Course Completion - Culinary Arts
Rowan College At Burlington County
Pemberton, NJSkills
- Corrective Actions
- Site Visits
- Client Needs Assessment
- Operational Efficiency
- Miller Hieman Advanced SalesTraining
- Joe Verde Advanced Sales Training
Accomplishments
- Presidents Club Top Producer number #1 in the nation in 2009 for Sallie Mae’s Mortgage Division. Promoted to regional sales manager
Timeline
Sales Specialist
Coleman Cadillac
06.2022 - Current
Service & Warranty Administrator
Bergey's Truck Centers
11.2019 - 06.2022
Sales Advisor
Penske Automotive/ Cadillac
08.2018 - 03.2019
Sr.Sales Executive
Comcast Cable Company
12.2017 - 06.2018
Diploma - History
Cherry Hill High School West
French Cuisine Training Course Completion - Culinary Arts
Rowan College At Burlington County
Similar Profiles
Jerrell KogerJerrell Koger
Service Technician at Jim Coleman CadillacService Technician at Jim Coleman Cadillac
James TurnerJames Turner
Tire And Lube Technician at Coleman Buick GMC CadillacTire And Lube Technician at Coleman Buick GMC Cadillac
Carrie HollcroftCarrie Hollcroft
Post Closer at Coleman & Coleman, PLCPost Closer at Coleman & Coleman, PLC