Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver

Mark Morales

Carteret,NJ

Summary

Motivated Driver committed to meeting every delivery target with reliability and damage-free loads. Consistent about checking paperwork and deliveries to proactively spot errors or other problems. Plans optimal routes and manages time well to exceed expectations.

Dependable driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Responsible driver, brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Dylans Dash Delivery Inc. FedEx.
07.2025 - 08.2025
  • Managed customer inquiries and complaints in polite and professional manner.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Delivery Driver

Dilara Shipping Corp. FedEx.
10.2023 - 07.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Amazon Driver

TLT Delivery LLC
08.2022 - 10.2023
  • Supported vehicle safety and performance with basic maintenance and repairs to correct issues.
  • Managed time and routes to meet customer demands and provide customer satisfaction.
  • Acted as reliable brand ambassador by presenting professional image and maintaining positive attitude.
  • Used GPS and map navigation to plan most efficient route.
  • Participated in ongoing driver training programs to address potential hazards and improve safety.
  • Loaded and unloaded goods promptly from vehicles upon arrival at destinations.
  • Completed assigned tasks on schedule.
  • Provided friendly, courteous communication in all interactions with internal personnel and external stakeholders.
  • Followed road rules and regulations to minimize risks and company liability.

Amazon Driver

Skylight Prime
03.2022 - 07.2022
  • Loaded and unloaded vehicle to safely transport daily deliveries.
  • Cleaned and detailed vehicle to promote passenger comfort and satisfaction.
  • Communicated with passengers to assess needs and answer questions about route and expected travel time.
  • Used GPS and map navigation to plan most efficient route.
  • Completed assigned tasks on schedule.
  • Provided friendly, courteous communication in all interactions with internal personnel and external stakeholders.
  • Prepared, completed and submitted documentation within agreed timeframes.

Warehouse Associate

Amazon
11.2019 - 02.2022
  • Packed, unpacked and marked stock items using identification tag, stamp, or electronic marking tool.
  • Lifted and moved heavy boxes using best ergonomic practices.
  • Examined and inspected products and boxes to meet picking specifications and quality standards.
  • Organized and transported pallets to warehouse locations to maintain organized inventory areas.
  • Pulled, filled, packed and set up orders to prepare for delivery or pickup.
  • Loaded trucks to fill orders for transport.
  • Maintained safe and clean work environment by keeping shelves, pallet area and workstations neat.
  • Utilized computers and RF scanners to meet departmental productivity and accuracy standards.
  • Followed company, state and OSHA safety rules, policies and regulations to promote safe working practices.
  • Adhered to stacking guidelines to support merchandise integrity and personnel safety.
  • Printed shipping labels and documentation for product distribution.
  • Followed health and safety procedures to minimize personal risk of injury.
  • Used pallet jacks and forklifts to load and unload freight.
  • Organized warehouse areas for optimum accessibility and order.
  • Notified supervisor of any missing or defective stock.
  • Operated forklifts or other machinery to complete tasks.

Education

High School Diploma - General

Carteret High School
Carteret, NJ
06.2019

Skills

  • Driving and transportation
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Safe driving
  • Heavy lifting
  • Commercial driving
  • Pre-trip and Post-trip inspections
  • Vehicle inspection

Certification

Medical DOT certificate, Valid until 2025/10.

  • Commercial Driver License class A

Timeline

Delivery Driver

Dylans Dash Delivery Inc. FedEx.
07.2025 - 08.2025

Delivery Driver

Dilara Shipping Corp. FedEx.
10.2023 - 07.2025

Amazon Driver

TLT Delivery LLC
08.2022 - 10.2023

Amazon Driver

Skylight Prime
03.2022 - 07.2022

Warehouse Associate

Amazon
11.2019 - 02.2022

High School Diploma - General

Carteret High School

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