Mark Mouawad
Northville,MI
Summary
Skilled Labor Worker with strong track record of success in pool coping and general labor. Multitasks and works well in fast-paced, high-volume environments. Excellent work performance in individual and team roles combined with superior attendance record. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Highly motivated team player with passion for helping others. Possesses excellent communication skills and provides individualized assistance and support.
Overview
10
10
years of professional experience
Work History
Laborer
TM&B Co. Inc
Redford, MI
02.2019 - 06.2023
- Worked alongside my boss to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Mixed and poured concrete into molds to make our coping stones for deliveries.
- Maintained organized and clean work areas at all times on job sites that we deliver to.
- Loaded, unloaded, and moved material to and from storage to our residential, or commercial jobs.
Paraprofessional
Farmington Public Schools
Farmington Hills, MI
08.2017 - 01.2019
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
Sales Manager
Mickey Shorr
Farmington, MI
03.2013 - 01.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Education
High School Diploma -
Harrison High School
06.2009
Skills
- Vehicle Loading and Unloading
- Calculations and Measurements
- Carrying Heavy Loads
- Mixing and Pouring Cement into Coping Molds
- Willingness to Learn
- Time Management
- Compelling Leadership Skills
- Product Knowledge
- Direct Sales
- Coaching and Mentoring
- Excellent Communication Skills
- Goals and Performance
- Communication and Engagement Techniques
Interests
- Coaching Varsity Lacrosse and Wrestling
- Helping and Working with Students with Special Needs
- Traveling
Timeline
Laborer
TM&B Co. Inc
02.2019 - 06.2023
Paraprofessional
Farmington Public Schools
08.2017 - 01.2019
Sales Manager
Mickey Shorr
03.2013 - 01.2016
High School Diploma -
Harrison High School